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posted by zizban on Wednesday June 25 2014, @09:47PM   Printer-friendly
from the outlook-not-so-good dept.

Yesterday, Microsoft Outlook Online, part of Office 365, suffered an outage of several hours, affecting customers in North America.

Kevin Watson, who runs a political consulting firm in San Clemente, Calif., uses Google for his personal e-mail but, like many in the business world, relies heavily on Microsoft Outlook to stay in touch with clients. His e-mail service was out for more than half of the workday, and he began receiving e-mail only in the afternoon, about five hours late. He worried all day that people were trying to contact him.

"I've been picking up the phone and calling my most important clients," He said. "You can't stop because there's no e-mail."

Without e-mail on Tuesday, frustrated Microsoft users turned to another modern medium for airing complaints: Twitter.

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  • (Score: 2) by lhsi on Wednesday June 25 2014, @09:53PM

    by lhsi (711) on Wednesday June 25 2014, @09:53PM (#60082) Journal

    Good ol' twitter, always there for people to complain on when something else stops working.The same thing happened when Facebook went down a week or so ago.

    • (Score: 0) by Anonymous Coward on Wednesday June 25 2014, @10:44PM

      by Anonymous Coward on Wednesday June 25 2014, @10:44PM (#60101)

      unless you live in turkey of course

  • (Score: 2) by Dunbal on Wednesday June 25 2014, @10:21PM

    by Dunbal (3515) on Wednesday June 25 2014, @10:21PM (#60093)

    Don't worry, most of LATAM is currently out of the office at the moment while the World Cup is happening anyway, so no one is using Outlook.

  • (Score: 5, Funny) by tempest on Wednesday June 25 2014, @10:26PM

    by tempest (3050) on Wednesday June 25 2014, @10:26PM (#60094)

    A Microsoft spokesman contacted appologized, and said they were working to resolve the issue to reflect the reliablility of Microsoft Office, which will now be called Office 364. When asked about the missing day, he said 364 should be enough for anyone.

    • (Score: 2) by LookIntoTheFuture on Wednesday June 25 2014, @11:13PM

      by LookIntoTheFuture (462) on Wednesday June 25 2014, @11:13PM (#60113)
      "A Microsoft spokesman contacted appologized, and said they were working to resolve the issue to reflect the reliablility of Microsoft Office, which will now be called Office 364. When asked about the missing day, he said 364 should be enough for anyone."

      I'd mod this up but I almost never get mod points here. I get them much more often on the green site. I just got 15 (!) there a couple days ago. I'm still working on spending them. :)
      • (Score: -1, Offtopic) by Anonymous Coward on Thursday June 26 2014, @07:13AM

        by Anonymous Coward on Thursday June 26 2014, @07:13AM (#60235)

        Why'd you run from straight questions, you little trolling scumbag?

        #1 here (on how my post is off topic, when the subject is about malware & hosts can block the source of it) -> http://soylentnews.org/comments.pl?sid=2401&cid=56617 [soylentnews.org]

        &

        #2 here (where you are MORE THAN WELCOME to attempt to validly disprove my points on custom hosts files benefits in added speed, security, reliability, & even anonymity for users of them) -> http://soylentnews.org/comments.pl?sid=2401&cid=56595 [soylentnews.org]

        ---

        * Since you avoided & evaded doing so when they were posted beneath your reply before...

        ("Gee, I wonder WHY you avoided those?", lol - not!)

        APK

        P.S.=> You're 1 of 4 types of people (bank on it):

        1.) Advertiser

        2.) Malware maker &/or Botnet herder

        3.) An INFERIOR competitor (e.g. - AdBlock, Ghostery, & RequestPolicy)

        4.) Webmaster

        (On the latter - I held the app back for them in fact, it was done, in 3 parts though in tty mode, as far back as 2003 here but when malvertizing went out of control, out the door she went to 'the masses' for the absolute good, since any idiot knows being destructive = easy, but doing good NEVER is, but it's worth it imo)

        ---

        Doesn't 'take a brain' to realize THAT much - after all: THEY'RE THE ONES WHO GET "HURT" by it - however, the problem is, THEY have been hurting others bandwidth/speed, security, & more for DECADES...

        Funniest part is that those technically unjustifiable downmods are "the best you've got" but YOU certainly CAN'T get the better of me, by validly disproving my points on hosts files' mulitiple nigh ubiquitous value to end users...

        ---

        In fact?

        I'd almost WAGER per #3 above in this case, that it's Wladimir Palant (AdBlock creator) who wrote me by email, 1st, saying "hosts are a shitty solution"!

        Well, ok - When I confonted him in email reply to show me that "Almost ALL ADS BLOCKED" can do MORE than custom hosts?

        He refused to reply, & RAN like a scared rabbit!

        ESPECIALLY after this article study showed how massively INEFFICIENT in RAM (5++gb usage) & HIGH CPU USAGE AdBlock is https://blog.mozilla.org/nnethercote/2014/05/14/adblock-pluss-effect-on-firefoxs-memory-usage/ [mozilla.org] and the FACT AdBlock is easily detected for and BLOCKED by websites using NATIVE BROWSER METHODS (hosts, by way of comparison, are NOT), ClarityRay is DESTROYING AdBlock & NO SINGLE BROWSER addon does a FRACTION of what hosts can do for added:

        SPEED
        SECURITY
        RELIABILITY
        ANONYMITY

        + lastly that Adblock adds messagepassing overheads like all browser addons do, in SLOWER usermode (vs. hosts operating beneath a highly priveleged + 45++ yrs. optimized kernelmode subsystem in the IP stack itself)...... apk

        • (Score: 0) by Anonymous Coward on Thursday June 26 2014, @10:39AM

          by Anonymous Coward on Thursday June 26 2014, @10:39AM (#60275)

          Sod off, people are board of you on both sites, get a life

  • (Score: 3, Interesting) by jasassin on Wednesday June 25 2014, @10:45PM

    by jasassin (3566) <jasassin@gmail.com> on Wednesday June 25 2014, @10:45PM (#60102) Homepage Journal

    Why do people use the cloud office software? Besides exposing your data you get this. Why? Older office no longer works? I'm not an office user, I don't understand.

    --
    jasassin@gmail.com GPG Key ID: 0xE6462C68A9A3DB5A
    • (Score: 0) by Anonymous Coward on Wednesday June 25 2014, @10:57PM

      by Anonymous Coward on Wednesday June 25 2014, @10:57PM (#60110)

      Because, dude, it's the cloud! We can get rid of our weird and smelly admins, and live in the cloud!

    • (Score: 1, Interesting) by Anonymous Coward on Wednesday June 25 2014, @11:21PM

      by Anonymous Coward on Wednesday June 25 2014, @11:21PM (#60118)

      I suppose someone in management used it as an excuse to fire all in the computer department, something the managment wanted to do for a long time now.

      Btw, why do an office today need lots of staff that fix computers and software all the time? I mean shouldn't all this stuff be done now and made in a failsafe way by now? (2000+) At least so these work could be handled by the same guy that change light bulbs, fixing things.... I'm not totally fluent in english but I think the name is janitor.

      (I guess all the computer janitors out there hates me now)

      Now, why do people in the business world use Outlook? there must be some reason. maybe they just like the name?

    • (Score: 4, Interesting) by frojack on Wednesday June 25 2014, @11:44PM

      by frojack (1554) on Wednesday June 25 2014, @11:44PM (#60130) Journal

      Why do people use the cloud office software?

      Almost nobody installs office mail servers anymore, unless they are a very large company.

      First you need the skills to manage a mail server. (Microsoft makes this much WORSE than Linux).
      Then you man need a certificate.
      Then you need to have your upstream approve you sending mail, or route it through their gateway
      Then you may need a static IP with a user-controlled reverse
      Then you need to deal with spam
      Then you need to deal with viruses
      Then you need to deal with archiving old mail
      Then you need to deal with backup, and recovery.

      Its a significant pain in the ass. I run my own mail server, Cyrus+Postfix, but even I have given up with direct delivery to end-targets, as so many MTAs refuse mail from private MTAs unless they have a certificate, a static, and a matching reverse.

      --
      No, you are mistaken. I've always had this sig.
      • (Score: 1) by jbruchon on Friday June 27 2014, @11:36AM

        by jbruchon (4473) on Friday June 27 2014, @11:36AM (#60798) Homepage

        None of which has anything to do with using the online Microsoft Outlook mail *client* software. Office 365 is not a mail server or MTA.

        --
        I'm just here to listen to the latest song about butts.
    • (Score: 2) by Tork on Wednesday June 25 2014, @11:55PM

      by Tork (3914) Subscriber Badge on Wednesday June 25 2014, @11:55PM (#60133)

      Easy to deploy, has useful features, and it's their job to maintain. I can't speak for Outlook but I've had a great deal more up-time and productive-time using GMail than I did with our own internally maintained mail server. You see, it turns out that shit happens all the time and MS and Google have a better setup AND manpower to maintain availability. One brief outage in service in months is hardly something to berate the entire 'cloud' for. Try having no email for ten business days because your DSL provider and your phone provider were too busy pointing the finger at each other.

      --
      🏳️‍🌈 Proud Ally 🏳️‍🌈
      • (Score: 1) by jbruchon on Friday June 27 2014, @11:46AM

        by jbruchon (4473) on Friday June 27 2014, @11:46AM (#60801) Homepage

        Outlook is not a mail server. It's a mail client.

        --
        I'm just here to listen to the latest song about butts.
        • (Score: 2) by Tork on Friday June 27 2014, @04:29PM

          by Tork (3914) Subscriber Badge on Friday June 27 2014, @04:29PM (#60926)
          Actually, in this case, we are talking about Outlook as a mail service. Read the summary.
          --
          🏳️‍🌈 Proud Ally 🏳️‍🌈
    • (Score: 2) by sjames on Thursday June 26 2014, @12:52AM

      by sjames (2882) on Thursday June 26 2014, @12:52AM (#60159) Journal

      It's so FLUFFY!

      Yes, lameness filter, all caps is like yelling. That was the idea.

      • (Score: 2) by jasassin on Thursday June 26 2014, @04:28AM

        by jasassin (3566) <jasassin@gmail.com> on Thursday June 26 2014, @04:28AM (#60216) Homepage Journal

        It's so FLUFFY!
        Yes, lameness filter, all caps is like yelling. That was the idea.

        Makes me think of a Mario game. You never know how long you can hop around until the cloud disappears and you fall into the lava.

        --
        jasassin@gmail.com GPG Key ID: 0xE6462C68A9A3DB5A
    • (Score: 1) by Hawkwind on Thursday June 26 2014, @02:59AM

      by Hawkwind (3531) on Thursday June 26 2014, @02:59AM (#60191)

      Where I work I believe it's because the PHBs can't tell who gets security and uptime and who just sucks them - or is that who sucks up to them.

      Anyways, it's easier when the headache is outsourced. I doubt anyone is going to get fired for choosing The Cloud.

  • (Score: 3, Interesting) by frojack on Wednesday June 25 2014, @11:30PM

    by frojack (1554) on Wednesday June 25 2014, @11:30PM (#60123) Journal

    Kevin Watson, ... uses Google for his personal e-mail but, like many in the business world, relies heavily on Microsoft Outlook to stay in touch with clients.

    Why was that Google mention thrown in just to muddy the waters?
    And why does he use Outlook for his political customers?
    And isn't it a net social GOOD if political consultants are incommunicado?

    --
    No, you are mistaken. I've always had this sig.
  • (Score: 1, Funny) by Anonymous Coward on Thursday June 26 2014, @06:37AM

    by Anonymous Coward on Thursday June 26 2014, @06:37AM (#60231)

    I'm sure he also uses Facebook, perhaps on Apple hardware...

    3 {U,N}SA