Stories
Slash Boxes
Comments

SoylentNews is people

SoylentNews is powered by your submissions, so send in your scoop. Only 18 submissions in the queue.
posted by Fnord666 on Friday September 29 2017, @03:03PM   Printer-friendly
from the have-a-seat dept.

DirecTV is allowing at least some customers to cancel subscriptions to its Sunday Ticket package of NFL games and obtain refunds, if they cite players' national anthem protests as the reason for discontinuing service, customer service representatives said Tuesday.

Under Sunday Ticket's regular policy, refunds are not to be given once the season is underway. But the representatives said they are making exceptions this season -- which began in September -- because of the controversy over the protests, in which players kneel or link arms during the national anthem.

Spokesmen for DirecTV-parent AT&T Inc. (T) and the National Football League declined to comment.

http://www.foxbusiness.com/markets/2017/09/26/directv-allows-some-nfl-refunds-after-anthem-controversy.html


Original Submission

 
This discussion has been archived. No new comments can be posted.
Display Options Threshold/Breakthrough Mark All as Read Mark All as Unread
The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
  • (Score: 3, Insightful) by tfried on Saturday September 30 2017, @05:51AM

    by tfried (5534) on Saturday September 30 2017, @05:51AM (#575206)

    probably so they could score points for good customer service

    I think their calculation is actually pretty simple: The point of the whiners isn't that they really want to cancel their subscription, the point of the whiners is to try to put pressure on the NFL to censor the players. In offering the refund they simply turn that around: Why, if it's so important to you, why don't you just go away? Some whiners will do just that, but most others really aren't subscribed in the first place, while those that are will come to realize that they actually subscribed for the football, not for the anthem (besides, that kneeing is not an entirely novel phenomenon, anyway).

    Starting Score:    1  point
    Moderation   +1  
       Insightful=1, Total=1
    Extra 'Insightful' Modifier   0  
    Karma-Bonus Modifier   +1  

    Total Score:   3