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posted by janrinok on Friday July 25 2014, @10:25PM   Printer-friendly
from the freedom-of-speech-anyone? dept.

A Southwest Airlines gate agent did not care for a passenger's tweet, so she had him removed from the plane until he deleted the tweet.

Duff Watson's ticket was marked for priority boarding. But Watson said the agent wouldn't let his children board with him, forcing them all to wait. Watson tweeted "Something to the effect of, 'Wow, rudest agent in Denver. Kimberly S, gate C39, not happy @SWA,'" he said.

The agent allegedly told Watson that she felt her safety was threatened. I hope she feels safer now. Perhaps the arbitrary bully powers of the TSA have infected airline employees too.

 
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  • (Score: 0) by Anonymous Coward on Saturday July 26 2014, @12:22AM

    by Anonymous Coward on Saturday July 26 2014, @12:22AM (#74029)

    > These are specifically meant for things like sending feedback to the employer ... So public information it is.

    The later does not follow from the former, if anything they are in contradiction because "feedback to the employer" only involves the sender of the feedback and the receiver of the feedback, the public is not involved.

  • (Score: 2) by bob_super on Saturday July 26 2014, @12:47AM

    by bob_super (1357) on Saturday July 26 2014, @12:47AM (#74040)

    Technically, the public is involved via the funding to the NSA who's logging the conversation.

    More seriously, the name tag is provided ONLY for the public's convenience, since her airport badge is the legal document. If this guy only has 10 followers, that tweet might be more private than her name tag.

    And "rudest ever (...) Very unhappy" is childish, not a threat.

    • (Score: 0) by Anonymous Coward on Saturday July 26 2014, @12:54AM

      by Anonymous Coward on Saturday July 26 2014, @12:54AM (#74041)

      > the name tag is provided ONLY for the public's convenience

      Incorrect. The name tag is for the passengers's convenience. Individual passengers are not "the public."

      > And "rudest ever (...) Very unhappy" is childish, not a threat.

      Correct. If someone says, "I am going to kill you because you are rude and made me unhappy" the "rude and unhappy" part is not a threat.

      • (Score: 2) by bob_super on Monday July 28 2014, @07:09AM

        by bob_super (1357) on Monday July 28 2014, @07:09AM (#74543)

        > Incorrect. (...) Individual passengers are not "the public."

        In 2013, Southwest carried 108 millions [swamedia.com] passengers (you know, about a third of the US).
        They did it using 45k people. If half of these were customer facing, and a customer sees 8 employees on a trip, that means about 40000 passengers would would have seen her wearing her name tag, if she worked the full year.
        Even dividing by 10 to go overkill when accommodating repeat flyers, you'd still be at 4000, not even counting other airport dwellers.

        What's your threshold for public?