Facebook to pay $52m to moderators over PTSD:
Facebook has agreed to pay $52m (£42m) to content moderators as compensation for mental health issues developed on the job.
The agreement settles a class-action lawsuit brought by the moderators, as first reported by The Verge.
Facebook said it is using both humans and artificial intelligence (AI) to detect posts that violate policies.
The social media giant has increased its use of AI to remove harmful content during the coronavirus lockdown.
In 2018, a group of US moderators hired by third-party companies to review content sued Facebook for failing to create a safe work environment.
The moderators alleged that reviewing violent and graphic images - sometimes of rape and suicide - for the social network had led to them developing post-traumatic stress disorder (PTSD).
The agreement, filed in court in California on Friday, settles that lawsuit. A judge is expected to sign off on the deal later this year.
(Score: 1, Flamebait) by Anonymous Coward on Wednesday May 13 2020, @10:04AM (15 children)
Gonna get me a content moderator job, get da PTSD, and get dat second settlement $$$.
(Score: 2, Insightful) by Anonymous Coward on Wednesday May 13 2020, @10:31AM (2 children)
Don't forget to post your suicide live on Facebook, let others have the same benefit.
Ah, yes, use fire.
(Score: 0) by Anonymous Coward on Wednesday May 13 2020, @04:11PM (1 child)
F'ing idiot has no idea what PTSD is, however... I highly question the validity of a PTSD diagnosis for moderating Facebook posts.
(Score: 5, Informative) by Anonymous Coward on Wednesday May 13 2020, @04:49PM
You are correct. You have proven you have no idea what PTSD is.
It is my pleasure to educate you as to the diagnostic criteria [va.gov]:
A4, any of the B symptoms, C1, D2-7, any E, F, G, and H may well be possible in someone whose job it is to be exposed to such traumas. The real question would be what Facebook did to try and ameliorate or mitigate the problems at the time. What services did they provide, and if someone had too much did they try and meaningfully address the problem by finding other work for the reviewers? My guess would be not enough and no.
(Score: 3, Interesting) by looorg on Wednesday May 13 2020, @10:51AM (11 children)
I don't know if it's worth it. According to the article 11250 moderators, that seems like a lot of moderators -- apparently there is a lot of sick shit on Facebook, are eligible. So quick math. At most you'll be getting $4600 or so as a one time fee. At best most of them will only get about $1000. I guess the lawyers need part of that $52m bucks to so even less then. Hard pass on a job like that really, they probably thought they were going to see like home made porn and tits but instead got something else for their troubles.
(Score: 0) by Anonymous Coward on Wednesday May 13 2020, @11:31AM (5 children)
$4600 bonus plus you get to look at fun photos all day? Where do I sign up!
(Score: 0) by Anonymous Coward on Wednesday May 13 2020, @12:24PM
Facebook Careers [facebook.com]
Indeed [indeed.com]
(Score: 2) by MostCynical on Wednesday May 13 2020, @12:31PM (3 children)
came looking for lame comment about how good it would be to have a job watching these videos.. was not disappointed.
"I guess once you start doubting, there's no end to it." -Batou, Ghost in the Shell: Stand Alone Complex
(Score: 2, Touché) by Anonymous Coward on Wednesday May 13 2020, @12:39PM
I can't hear you over the thunderous fapping. Like a jet engine inside the basement.
(Score: 0) by Anonymous Coward on Wednesday May 13 2020, @12:43PM
About 30 million Americans just became unemployed. They can trade one form of PTSD for another.
(Score: 3, Interesting) by Ethanol-fueled on Wednesday May 13 2020, @06:33PM
The real problem is probably not the viewing of gore, it's that moderators are getting redpilled from all those videos of Blacks beating up Whites and looking at all the image macros showing the over-representation of Jews in the Media and government power-players. They've seen too much unofficial evidence regarding who really did 9/11, and wonder why they are ordered to remove Alex Jones links in posts.
They begin to realize slowly that they are working for the enemy, and that the curation they perform is indicative of their own online future in which ever-increasing numbers of reasonable voices will be suppressed.
I read somewhere that some big tech company, maybe even Facebook itself, had a "redpill deprogramming" part of their training which is basically China-style reeducation. Couldn't find the link but maybe one of you can earn a mod point or two posting it.
(Score: 0) by Anonymous Coward on Wednesday May 13 2020, @12:40PM (3 children)
Don't forget all the former moderators. People don't last more than few months in that type of a job.
(Score: 3, Interesting) by looorg on Wednesday May 13 2020, @02:50PM (2 children)
That is a bit unclear from the article if the 11250 moderators are just the current employees or if it also included previous moderators/employees. Still it's not a lot of $ for whatever PTSD they may or may not have gotten.
(Score: 0) by Anonymous Coward on Wednesday May 13 2020, @03:38PM (1 child)
https://www.bbc.com/news/technology-51954968 [bbc.com]
So it's a shit job with shittier pay. You can't even say you forked for Facebook because your work was for "Findaperv inc" or "pedohunters Ltd"
(Score: 1) by Ethanol-fueled on Wednesday May 13 2020, @06:38PM
Sure you can. In the resume entry you can prepend "Facebook Contractor - " or append "(Facebook Contractor)" to the company name, then put "Facebook" in all the bullet points related to the gig.
It never ceases to amaze me how rigid and old-fashioned people's approach to work is. OH MY GOD, I left on bad terms with an employer, like that never fucking happens EVER! HOW AM I GONNA GET HIRED NOW? Oh MY GOD, I'LL NEVER FIND A JOB because I DON'T ALREADY HAVE ONE!
If this were back in the day when employers actually trained their employees and paid them well, then sure. But nowadays, they fuck me, I fuck them and get another gig (or collect unemployment during a coronavirus) like nothing happened.
(Score: 2) by krishnoid on Wednesday May 13 2020, @06:45PM
Yup [theverge.com], nope [theverge.com] -- that is definitely not the worst of what they were tasked with moderating. Which makes me wonder why they're required to watch these videos through to the end before they can remove them.
(Score: 2) by rob_on_earth on Wednesday May 13 2020, @11:10AM (1 child)
From the article "Each moderator, both former and current, will receive a minimum of $1,000, as well as additional funds if they are diagnosed with PTSD or related conditions. Around 11,250 moderators are eligible for compensation"
Now I know it says minimum, but $1000 x 11,250 is not even slightly $52m
Lawyers [insert caption here]
(Score: 0) by Anonymous Coward on Wednesday May 13 2020, @12:32PM
Lawyers take at least half..
(Score: -1, Troll) by Anonymous Coward on Wednesday May 13 2020, @03:16PM (1 child)
The easiest and cheapest remedy: Stop Censorship.
(Score: 0) by Anonymous Coward on Wednesday May 13 2020, @05:02PM
Freedom can't exist because of CP.
(Score: 2) by SomeGuy on Wednesday May 13 2020, @03:22PM (3 children)
So how much do we get for modding the brain raping filth here on SoylentNews? :P
(Score: 4, Funny) by Freeman on Wednesday May 13 2020, @03:33PM (2 children)
They say a picture is worth a thousand words and SoylentNews is all text based. Expect your bonus to have a NaN result.
Joshua 1:9 "Be strong and of a good courage; be not afraid, neither be thou dismayed: for the Lord thy God is with thee"
(Score: 1, Funny) by Anonymous Coward on Wednesday May 13 2020, @04:14PM (1 child)
In that case here's your goatse...
(‿ˠ‿)
(Score: 3, Touché) by The Vocal Minority on Thursday May 14 2020, @05:24AM
Try again...
(‿0‿)
(Score: 3, Funny) by DannyB on Wednesday May 13 2020, @06:52PM
If the moderators are so content, then why do they need to be paid?
Wouldn't they only pay unhappy moderators who are not content?
When trying to solve a problem don't ask who suffers from the problem, ask who profits from the problem.