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posted by LaminatorX on Wednesday October 08 2014, @03:21AM   Printer-friendly
from the worse-than-failure dept.

Many users woke up today and suddenly found they were unable to access the internet.

The culprit appears to be a particularly risky single point of failure present in certain Belkin routers - if the router is unable to ping heartbeat.belkin.com it assumes the internet is down and stops all other traffic, and it seems that this site is broken.

Those of you left with internet access might be able to help your friends and neighbours get back online by following workarounds on Belkin's status page to manually point clients at alternate DNS servers.

More details are available at Ars, Reddit and DSL Reports.

 
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  • (Score: 2) by Marand on Wednesday October 08 2014, @05:25AM

    by Marand (1081) on Wednesday October 08 2014, @05:25AM (#103451) Journal

    Is anybody actually surprised that something like this happened to a Belkin router? To take the point further, why does anybody expect anything better out of these devices that use odd, locked-down, no-options, "user friendly" firmware? You reap what you sow.

    Anyway, now that the Belkin-bashing is out of my system, a bit of personal router experience:

    I've been using a Buffalo [buffalotech.com] router for years now and it's been great. DD-WRT out of the box, easy initial setup, extremely flexible for more advanced configuration, and doesn't do weird crap like in TFS. It's also more than paid for itself just for the configuration and flexibility.

    For example, being able to change which interface is the WAN port means it's useful in hotels: set the wireless up as the WAN port, set up a second AP for your own wireless devices, and you can connect wired or wireless devices through it. Lets you use the hotel wireless without losing LAN access among your networked devices, plus you benefit from any firewall rules you've got set up. Once I figured it out I've gotten a lot of use out of it.

    Having your router be a small Linux system with a USB port is really useful, too. I re-created most of the read-only filesystem on a USB hard disk and set up a short script to mount the disk and then remount parts of it in place of the read-only parts (e.g. mount --bind /mnt/etc /etc/ to replace the read-only /etc/). That let me install extra tools, set up a persistent $HOME whose contents remains between boots, and create some custom scripts to do additional monitoring of traffic. As a bonus, it's a non-destructive change: if I remove the USB disk, the remounting fails and it acts just like a normal DD-WRT router without any of my personal hacks.

    Finally, since I know it's coming: yes, I know you can do the same sort of things by putting a dedicated Linux machine between your other devices and the network. That's not generally as convenient, portable, or power efficient. A router with decent firmware is a good compromise.

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  • (Score: 1) by Kunasou on Wednesday October 08 2014, @05:46AM

    by Kunasou (4148) on Wednesday October 08 2014, @05:46AM (#103457)

    I have a Belkin router but I flashed it to DD-WRT, it completely changed. The stock firmware was really weird and bad translated, and some of the options didn't work well either. But now it works like a router should.

    • (Score: 2) by SlimmPickens on Wednesday October 08 2014, @08:38AM

      by SlimmPickens (1056) on Wednesday October 08 2014, @08:38AM (#103491)

      I guess I shouldn't dredge up ancient clustering jokers

    • (Score: 2) by aristarchus on Wednesday October 08 2014, @09:18AM

      by aristarchus (2645) on Wednesday October 08 2014, @09:18AM (#103505) Journal

      Belkins have a heartbeat? They all share the _same_ heartbeat? One heart, many routers, resistance is futile, your uniqueness will be added to ours. OMG! Belkin is alive! Somebody kill it, before it is too late! Kill it with fire!!! (Or, alternatively, nuke it from orbit, it is the only way to be sure.)

      • (Score: 2) by VLM on Wednesday October 08 2014, @12:03PM

        by VLM (445) on Wednesday October 08 2014, @12:03PM (#103534)

        Maybe this is that famous internet kill switch that big brother guaranteed would result in our safety if we just let big brother decide who's allowed to talk to who and when, with big brother's permission of course.

        I'm not kidding.

        Given a dumb idea, implementations might be kinda dumb. This would not be inconsistent with that theory. Then again never assume malice if stupidity explains it just as well is a strong competing argument. Then again a dumb malicious idea could fall either way, and the internet kill switch fits that criteria.

  • (Score: 2) by VLM on Wednesday October 08 2014, @11:58AM

    by VLM (445) on Wednesday October 08 2014, @11:58AM (#103533)

    "That's not generally as convenient"

    Really?

    Like when there's a security patch in some software and dozens of guys with hundreds/thousands of mirrors have Debian patched up in hours and you might get patched up in mere days or weeks.

    This ties in with security. For all intents and purposes you have a splinter distro that almost no one uses or maintains vs you can pick any of the popular server quality OS out there that are a zillion times the size and is very well taken care of by many people.

    Also user friendly almost always isn't, and I already know my way around a linux box quite well and the impedance bump when logging into one that happens to be a firewall instead of a webserver is about zero, everything is where it should be, etc.

    When a part breaks I can just grab it off the shelf or even grab a whole new machine and be up in about 10 minutes plus or minus netboot install and puppet config, right? Oh on a consumer router you have to click the mouse in a web page 50000 times over the course of 3 hours and of course theres no backup so you never really know if the new one is configured to do the same stuff the old one did. Thanks but no thanks.

    Finally integration. If all my boxes run munin to watch fan RPM / temps and memory and disk use, I mean ALL of them, including one that merely happens to forward packets. I also have one dump for syslog messages, not server logs there and "firewall has to be looked at manually if you remember how". Ditto every clock set by NTP, every password network wide is taken care of by kerberos/ldap instead of locally configured... life is good, life is good. Relaxing and consistent and predictable. Not like a consumer router at all. Very convenient.

    No, I don't think I'd use the word "convenient" to describe a consumer router at all.