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posted by janrinok on Sunday July 12 2015, @11:09PM   Printer-friendly
from the screening-screens dept.

Thousands of Apple Macbook owners are campaigning for action over reported issues with the laptop's retina screen. They are reporting "horrific stains" spreading across screens, in the forms of spots and patches.
...
A website called "Staingate" has been set up by a group unhappy with Apple's response.

Some of them say they have been told they will have to pay $800 (£519) for repair work, the Staingate website states.

A Facebook group formed by people experiencing problems with their Macbook screens has 1,752 members, and Staingate claims to have been contacted by more than 2,500 people so far. US legal firm Whitfield Bryson & Mason has contacted the Facebook group offering to investigate.

Its 2013 models seem to be worst affected, but there are online forums discussing the problem dating back to 2009.

People do pay a premium for Apple hardware, perceiving them as higher-end. Take a look at the images of screen damage—is their anger justified?


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  • (Score: 1) by wantkitteh on Tuesday July 14 2015, @11:57AM

    by wantkitteh (3362) on Tuesday July 14 2015, @11:57AM (#208835) Homepage Journal

    Once again, you're proving the point I've been making all along while continuing to mis-understand the point.

    Firstly, The iPhone 5 battery issues were, again, a very small percentage of units shipped and Apple covered repairs [apple.com] under the 3-year warranty. The "grip of death" resulted in Apple offering 25million customers free cases or vouchers if they'd already bought them. Hardly the act of a company "fucking it's customers over".

    Secondly, other companies screw up like this all the time, but they DON'T get roasted for it. The only recent example of a company actually getting taken to task for messing up was Lenovo deliberately installing malware on all it's computers. However, at the same time, no-one picked up 'the big story' that they've been shipping laptops with defective keyboards for years. You see hateful idiots like you posting rants that "Lenovo customers are idiots and deserve everything they get when they let those pricks fuck them up the arse!", pushing some screwed up unrealistic zero fault tolerance double standard on to a company they just don't like for no good reason. Feeling good in your little cocoon of misplaced rage over there?

  • (Score: 2) by Hairyfeet on Tuesday July 14 2015, @12:39PM

    by Hairyfeet (75) <bassbeast1968NO@SPAMgmail.com> on Tuesday July 14 2015, @12:39PM (#208856) Journal

    Lenovo DID get roasted for it, with many sites recommending avoiding their products, and again you are ignoring the fact that Apple has refused to repair these units and therefor sticking their customers with several hundred in repair bills for something which is obviously a hardware issue!

    But if you continue to buy from a company that screws you? You deserve what you get. I refuse to buy from companies that fuck me over and thanks to that bit of common sense I get to enjoy systems that last so long they end up being passed through so many hands I end up losing track. I found out recently my PC from 2003 was owned by the checkout girl of the local market, still running after a dozen years and who knows how many hands.

    If you want to make excuses for bad corp behavior? Go right ahead, a fool and their money and all that.

    --
    ACs are never seen so don't bother. Always ready to show SJWs for the racists they are.