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posted by janrinok on Saturday October 24 2015, @11:54PM   Printer-friendly
from the bigger-they-come... dept.

James B. Stewart writes in the NYT that for the past 16 years Walmart has often acted as though it hoped Amazon would just go away. When Walmart announced last week that it was significantly increasing its investment in e-commerce, it tacitly acknowledged that it had fallen far behind Amazon in the race for online customers. Now, the magnitude of the task it faces has grown exponentially as e-commerce growth continues to surge globally. "Walmart.com has been severely mismanaged," says Burt P. Flickinger III. "Walmart would go a few years and invest strategically and significantly in e-commerce, then other years it wouldn't. Meanwhile, Amazon is making moves in e-commerce that's put Walmart so far behind that it might not be able to catch up for 10 more years, if ever."

In 1999, Amazon was a fledgling company with annual revenue of $1.6 billion; Walmart's was about $138 billion. By last year, Amazon's revenue was about 54 times what it was in 1999, nearly $89 billion, almost all of it from online sales. Walmart's was about three times what it was 15 years before, almost $486 billion, and only a small fraction of that — 2.5 percent, or $12.2 billion — came from Walmart.com. Walmart's superefficient distribution system — a function of its enormous volume and geographic reach — was long the secret to Walmart's immense profitability. Ravi Jariwala, a Walmart spokesman, says that Walmart is building vast new fulfillment centers and is rapidly enhancing its delivery capabilities to take advantage of its extensive store network to provide convenient in-store pickup and adds that 70 percent of the American population lives within five miles of a Walmart store. "This is where e-commerce is headed," says Jariwala, which is to a hybrid online/in-store model. "Customers want the accessibility and immediacy of a physical store," along with the benefits of online shopping.


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  • (Score: 1, Insightful) by Anonymous Coward on Sunday October 25 2015, @05:01AM

    by Anonymous Coward on Sunday October 25 2015, @05:01AM (#254244)

    But try doing a global search and then sorting by price on Amazon - not an option.

    Starting from their home page, enter your search terms. Then, on the search results page, choose the "price: low to high" or "price: high to low" option from the "sort by" menu and search again. It's just a bit inconvenient.

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  • (Score: 2) by Runaway1956 on Sunday October 25 2015, @08:20AM

    by Runaway1956 (2926) Subscriber Badge on Sunday October 25 2015, @08:20AM (#254276) Journal

    Yes, BUT - the system is rigged. I've read a number of articles suggesting that Amazon games the system. I find better deals, as often as not, if I go in search of a product via Google. I needed an electric fence charger a little over a year ago. I wanted a six joule charger. Amazon found them for me, but the prices seemed high - $350 and up. I finally settled on a farm supply offering it for $215. The problem here was not the specialty store having better access to specialty items. Amazon has the same access that the farm supply does to the manufacturers, and maybe even better access. The deal was, Amazon assumed that I wasn't sophisticated enough to search further than their own well-known site.

    More, Amazon doesn't offer you and me and Joe Blow down the street the same deals. Prices are adjusted, based on shopping history and other factors. If you're wealthier than I am, you'll likely get an offer based on what Amazon thinks you'll pay, whereas I'll get a lower priced offer for the same thing.

    I both like, and despise Amazon. They ARE convenient, and they DO offer almost the lowest prices on many common goods. But they do game the system.

    http://smallbusiness.chron.com/type-dynamic-pricing-amazon-use-27704.html [chron.com]