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The Federal Communications Commission announced today the Commission will release robocall and telemarketing consumer complaint data weekly to help developers build and improve "do-not-disturb" technologies that allow consumers to block or filter unwanted calls and texts. The data, including originating phone numbers of telemarketers and automated robocalls, will be released and available on the FCC's Consumer Help Center's website.
"Consumers want and deserve effective tools to empower them to choose the calls and texts they receive. This data will help improve do-not-disturb technologies so they can provide the best service for consumers," said Alison Kutler, chief of the FCC's Consumer and Governmental Affairs Bureau, which manages consumer complaints. "As we encourage providers to offer these services, and as the Commission recently made clear that there are no legal barriers to doing so, we continue to look for ways to help facilitate important consumer tools."
(Score: 2) by fido_dogstoyevsky on Sunday October 25 2015, @10:40AM
This [the cost of checking with the DNCR list] is rather frustrating as it basically makes local telemarketing nonviable.
Not for the person who would otherwise be bothered by the parasitic scumbags ^w ^w telemarketers.
Companies just offshore the telemarketing to to countries where they do not respect the Australian DNCR.
So the local telemarketeing firms are actually the ones who are responsible for "more telemarketing calls from people with poor English skills and increased consumer frustration" - they really are parasitic scumbags.
Technically the local company is responsible for the actions of the offshore company but this is difficult to enforce.
Maybe all telemarketers should be hit with their share of the fines they should really be paying (eg n reported DNCR violations would result in $AUN fines, there are x telemarketers registered* in Aus so every telemarketer gets fined $N/x. Overseas telemarketer calling off their own bat? Tough titty - the fines stand, better ten "innocent" scumbags punished than one guilty one go free.
The only way I could get away from those nuisance calls was to stop using my landline phone**
* If necessary consider all advertisers to be telemarketers.
** This was quite annoying and probably explains my negative attitude to the telemarketing industry.
It's NOT a conspiracy... it's a plot.
(Score: 1) by caffeine on Sunday October 25 2015, @09:37PM
It is not the telemarketing firms that are offshoring. It is the companies that were utilising their services that are now utilising the services of offshore firms. We already have fines for the local companies doing this but that are difficult to enforce and local firms know how to easily work around this.