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posted by martyb on Thursday November 05 2015, @12:17PM   Printer-friendly
from the debugging? dept.

In a kind of counter intuitive argument in this article in The Wall Street Journal , Uber drivers may now have to battle with the fact that no human is actually telling them what to do. Most of the tasks are now being automated. The study by Researchers at the Data and Society research institute at New York University point out that Uber uses software to exert similar control over workers that a human manager would.

The world looks more and more like the Manna short story, where every aspect of our employee life is used to classify our performance. Another interesting discussion point: Is the middle manager role disappearing?


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  • (Score: 2) by Thexalon on Friday November 06 2015, @03:07AM

    by Thexalon (636) on Friday November 06 2015, @03:07AM (#259249)

    Where I work, we are not allowed to write down credit card numbers ever.

    And for good reason. At one of the companies I worked for, we noticed that a bunch of customers started reporting fraudulent charges. We did some digging, and noticed that they had all done their purchases talking to a particular customer service rep. The customer service manager went over to the guy's desk and saw a bunch of 16-digit numbers written down on a sheet of paper ... that matched up with the customers' credit cards.

    The customer service rep in question left the building in handcuffs, but still, damage had been done to both customer and company.

    --
    The only thing that stops a bad guy with a compiler is a good guy with a compiler.
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