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There are many ways to gauge satisfaction with a new computer system, but when the people who have to use it show up for work wearing red and declare it "Code Red" day, you probably don't need to bother with a survey.
That's exactly what's scheduled to happen this Thursday in the city of Hamilton, Ontario, where government workers plan to protest the one-year anniversary of a controversial new computer system.
Ontario's Social Assistance Management System (SAMS), installed a year ago this week by the province's Ministry of Community and Social Services, was supposed be a more efficient replacement for its outdated case management system.
It hasn't quite turned out that way.
Several tales of woe, but no deeper dive on causes, like scope creep.
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Think Your IT Project is a Disaster? These Will Make You Feel Better
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The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
I can resist everything except temptation. -Oscar Wilde
(Score: 3, Insightful) by Anonymous Coward on Thursday November 12 2015, @09:06PM
If you're going to complain about other people's education, please learn to spell "ludicrous" and "lose-lose."
(Score: 1) by nitehawk214 on Thursday November 12 2015, @10:02PM
Ludacris requirements. [thekoalition.com]
"Don't you ever miss the days when you used to be nostalgic?" -Loiosh
(Score: 0) by Anonymous Coward on Friday November 13 2015, @08:10AM
Having good critical thinking skills is far more important than not making typos or memorizing how to spell specific words.
Our culture worships rote memorization and pettiness, even though that just harms real education in the process. Pointing out the mistakes is fine, but his point about other people's education stands or falls *on its own merit*, regardless of how many spelling errors he makes.