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HughPickens.com writes:

Robert Platt Bell writes at his blog "Living Stingy" about Lenny, a library of videos which play recordings to telemarketers trying to sell services (or scams). Lenny picks up calls and answers them with pre-recorded audio clips from a doddering Australian man, sometimes keeping telemarketers on the phone for over 20 minutes. "Lenny confounds and confuses, but sounds totally real," writes Bell. "Some telemarketers talk to him for nearly a half-hour, before they figure out that he's either a recording - or senile."

According to developer Mango, Lenny is a program that uses voice recognition techniques to detect when a telemarketer is through speaking. When Lenny doesn't hear anything, he says his next prompt. If the telemarketer doesn't speak, or speaks too quietly, Lenny will ask them to speak up. This makes him sound more "real". After the 16th prompt, Lenny starts over. The current "record" of sorts is a pair of telemarketers who were kept occupied by Lenny for over 38 minutes. Want to talk to Lenny, or transfer a telemarketer to him? Here's how.

But who is the real Lenny? According to Internet chatter he's an actor in Brisbane, Australia — though clearly of English origin — who made his recordings for a company that wanted to respond in kind to time-wasting callers. About 2013, however, the original Lenny stopped working, so Mango and other tech-types decided to recreate him based on the published recordings. "The dishonest telemarketers are the ones that Lenny is really intended for," explains Mango.

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