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Barclays to Abolish Passwords for Phone Banking

posted by cmn32480 on Tuesday August 02 2016, @01:10PM   Printer-friendly
from the don't-get-a-cold dept.

n1 writes:

Barclays will start identifying customers with voice recognition technology this week, slashing the need for customers to answer a series of questions to gain access to their accounts on the telephone.

The move represents the latest step in the industry to abolish passwords, moving to technologies which banks believe are more convenient for customers as well as more secure.

First Direct took a similar step earlier this year, while Lloyds Banking Group has experimented with a system online which can recognise customers' typing patterns to deny fraudsters access to accounts.

Source: The Telegraph

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  • (Score: 0) by Anonymous Coward on Tuesday August 02 2016, @02:14PM

    by Anonymous Coward on Tuesday August 02 2016, @02:14PM (#383136)

    For two factor authentication. Of course, the system better not verify that the password was correct in isolation from the more secure factor.