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Barclays to Abolish Passwords for Phone Banking

posted by cmn32480 on Tuesday August 02 2016, @01:10PM   Printer-friendly
from the don't-get-a-cold dept.

n1 writes:

Barclays will start identifying customers with voice recognition technology this week, slashing the need for customers to answer a series of questions to gain access to their accounts on the telephone.

The move represents the latest step in the industry to abolish passwords, moving to technologies which banks believe are more convenient for customers as well as more secure.

First Direct took a similar step earlier this year, while Lloyds Banking Group has experimented with a system online which can recognise customers' typing patterns to deny fraudsters access to accounts.

Source: The Telegraph

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  • (Score: 2) by mcgrew on Tuesday August 02 2016, @04:04PM

    by mcgrew (701) <publish@mcgrewbooks.com> on Tuesday August 02 2016, @04:04PM (#383174) Homepage Journal

    I refuse to do any kind of business on my phone, because phones get lost and stolen, and this laptop, the one I pay bills on (including my Barclay's card) has a really weak microphone, and I always have loud music playing to cover up the noise of traffic outside.

    I doubt I'll be the only one.

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