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Barclays to Abolish Passwords for Phone Banking

posted by cmn32480 on Tuesday August 02 2016, @01:10PM   Printer-friendly
from the don't-get-a-cold dept.

n1 writes:

Barclays will start identifying customers with voice recognition technology this week, slashing the need for customers to answer a series of questions to gain access to their accounts on the telephone.

The move represents the latest step in the industry to abolish passwords, moving to technologies which banks believe are more convenient for customers as well as more secure.

First Direct took a similar step earlier this year, while Lloyds Banking Group has experimented with a system online which can recognise customers' typing patterns to deny fraudsters access to accounts.

Source: The Telegraph

Original Submission

 
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  • (Score: 3, Touché) by everdred on Tuesday August 02 2016, @04:28PM

    by everdred (110) on Tuesday August 02 2016, @04:28PM (#383186) Journal

    This actually sounds like a great idea. You can use a voice-generator app on your phone to create a slightly different voice for each account you have. And then, perhaps, all of the unique voices could all be protected… with a password!

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