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Barclays to Abolish Passwords for Phone Banking

posted by cmn32480 on Tuesday August 02 2016, @01:10PM   Printer-friendly
from the don't-get-a-cold dept.

n1 writes:

Barclays will start identifying customers with voice recognition technology this week, slashing the need for customers to answer a series of questions to gain access to their accounts on the telephone.

The move represents the latest step in the industry to abolish passwords, moving to technologies which banks believe are more convenient for customers as well as more secure.

First Direct took a similar step earlier this year, while Lloyds Banking Group has experimented with a system online which can recognise customers' typing patterns to deny fraudsters access to accounts.

Source: The Telegraph

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  • (Score: 3, Informative) by bob_super on Tuesday August 02 2016, @07:42PM

    by bob_super (1357) on Tuesday August 02 2016, @07:42PM (#383279)

    Why would they call you?
    You are always carrying a poorly-secured microphone which is always listening.

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