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posted by martyb on Saturday August 20 2016, @08:19PM   Printer-friendly
from the dancing-elephants-are-hard-on-the-ants dept.

Submitted via IRC for crutchy with a story from Ars Technica.

Following on the heels of UnitedHealth group and Humana, insurance giant Aetna plans to "dramatically slash its participation in the public insurance marketplace" — "claims losses alone spurred decision, but there are clear links to merger."

[...] In 2017, Aetna will only offer insurance policies in 242 counties scattered across four states—that’s a nearly 70-percent decrease from its 2016 offerings in 778 counties across 15 states.

[...] In April, Mark Bertolini, the chairman and chief executive of Aetna, told investors that the insurance giant anticipated losses and could weather them, even calling participation in the marketplaces during the rocky first years “a good investment.” And in a July 5 letter (PDF) to the Department of Justice, obtained by the Huffington Post by a Freedom of Information Act request, Bertolini explicitly threatened that Aetna would back out of the marketplace if the department tried to block its planned $37 billion merger with Humana.

[Continues...]

From the July 5 letter:

[...] We have been operating on the public exchanges since the beginning of 2014 at a substantial loss. And although we have been working to improve our operations over the last 2 ½ years, we are challenged to get to break even this year and it will be some time before we recoup our investment (including a return on invested capital in the exchange business). As we add new territories, given the additional startup costs of each new territory, we will incur additional losses. Our ability to withstand these losses is dependent on our achieving anticipated synergies in the Humana acquisition.

[...] We have consistently indicated to our investors that the public exchanges and the ACA small group business remain risks to our achieving our financial projections since these markets face significant hurdles as outlined above. Should the deal be blocked the challenges will be exacerbated as we are facing significant unrecoverable costs including carrying costs of the debt required to finance the deal [...] and significant unrecoverable transaction and integration costs. We currently plan to cover the above costs, as well as invest in capabilities, improve benefits, pass savings through to members and customers and expand our business using [...] synergies we expect to obtain through the transaction. If we are unable to close the transaction we will need to recover those costs plus a breakup fee and [...] litigation expenses if the DOJ sues to enjoin the transaction.

[...] We currently plan, as part of our strategy following the acquisition, to expand from 15 states in 2016 to 20 states in 2017. However, if we are in the midst of litigation over the Humana transaction, given the risks described above, we will not be able to expand to the five additional states. In addition, we would also withdraw from at least five additional states where generating a market return would take too long for us to justify, given the costs associated with a potential break- up of the transaction. In other words, instead of expanding to 20 states next year, we would reduce our presence to no more than 10 states. We also would not be in a position to provide assistance to failing cooperative exchanges as we did in Iowa recently.

The Ars Technica article continues:

Sixteen days after the letter was penned, the DOJ moved to block the merger. In announcing the department’s decision to file suit, Attorney General Loretta Lynch said it “would leave much of the multitrillion health insurance industry in the hands of just three mammoth companies, restricting competition in key markets.”

In interviews this week, Bertolini has brushed off the tie between marketplace participation and the merger deal, reiterating that the cuts were all based on finances. “As a strong supporter of public exchanges as a means to meet the needs of the uninsured, we regret having to make this decision,” Bertolini told The New York Times . He noted that the company faced “a second-quarter pretax loss of $200 million and total pretax losses of more than $430 million since January 2014 in our individual products.”

But Obama allies weren't buying the explanation. In a Facebook post, Senator Elizabeth Warren (D-Mass.), noted that Aetna has the right to fight the DOJ on the merger. But, she said, “the health of the American people should not be used as bargaining chips to force the government to bend to one giant company’s will.”

[To start the discussion: What if, in those exchanges where no insurer chose to provide coverage, people would be permitted to enroll in Medicare? -Ed.]


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  • (Score: 3, Interesting) by Valkor on Saturday August 20 2016, @10:52PM

    by Valkor (4253) on Saturday August 20 2016, @10:52PM (#390763)
    idgaf about how uncouth it is to talk shit about previous employers, but these guys were by far the worst. If you have insurance through them, and have had your identity stolen, there's a very fucking high chance it was because of their lack of fucks to give about security. They only care about profit, nothing else. I made it a point to resubmit every denial that passed through my hands because I knew they were only denied because Aetna does not care about you whatsoever.
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  • (Score: 3, Informative) by Anonymous Coward on Saturday August 20 2016, @11:24PM

    by Anonymous Coward on Saturday August 20 2016, @11:24PM (#390774)

    My father about a year ago found out he had cancer. So he whips out ye ol insurance policy that he had since about 1980 for it.

    Denied. 'only your spouse is covered'.

    So he calls them back up and reads them the policy. Still denied. 'only spouse is covered you will need to talk to your agent about it'. 'Thats funny that is not how *I* wrote this policy for *myself*'. 'oh... uh I need to find a supervisor' 'you do that'.

    My dad was the originating agent and wrote the policy for his whole family. He finally was able to afford to get the chemo he needed. Oh he is also a veteran. Last I heard the VA was still thinking about if they could get the chemo chemicals. That was 8 months ago.

    The moral of the story. Always resubmit if they decline coverage. *ALWAYS*.

  • (Score: 3, Interesting) by stretch611 on Sunday August 21 2016, @01:44AM

    by stretch611 (6199) on Sunday August 21 2016, @01:44AM (#390820)

    The truth is that all big companies are exactly the same.

    I worked for one large company... an ex-monopoly... still a monopoly in some markets... so big that every person and the US knows who they are... (fortune 50 company.) We had a internal company system that I was a developer on. We had a PCI audit that we were deficient for no encryption on the credit card numbers (among other issues found.) We were going to be fined for the deficiencies so the company decided to fund fixing them. (another point of not caring about anything other than profit.) The database also contained unencrypted social security numbers. Our development team asked to encrypt them as well. We were denied because that was not an issue raised in the PCI audit.

    Another company I worked for was a b2b credit card issuer. A big company in the field but unknown to many because it does not have consumer products. (Their customers included many fortune 500 names, and national, state, and local governments.) The system I worked on let their customers log in to our system, issue new cards to their employees, set spending limits on the cards, and declare what purchases were valid. (Each customer had an overall credit limit with the company, but the corporate customers were allowed to issue and change limits of any individual card.) The credit card numbers were never encrypted in our system and there were no plans to do so. The password security was so bad I could look at the table and "unencrypt" passwords in my head. It was a simple text reversal and character replacement. (e.g. ABC was replaced to be EFG then reversed to GFE... ) We had a password system overhaul while I was still there... They wanted to add email based password resets to avoid extra calls to customer service. We asked to be allowed to change to a real password hash and were denied.

    I have worked for other companies as well... I've seen multiple examples of bad security... even one case where the login credentials for admin access to an online shop was validated in hard coded javascript. Many people don't care and are willing to sacrifice security to save a few bucks. There are a few willing to spend some money on security... though more likely the small companies are willing to pay for security... big companies rarely do.

    --
    Now with 5 covid vaccine shots/boosters altering my DNA :P