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TechCrunch reports on a lawsuit being brought against Apple by owners of the iPhone 6 and iPhone 6 Plus who say a design defect causes the touchscreens to become unresponsive. The loss of responsiveness is often preceded by a flickering gray bar appearing across the top of the screen. iFixit discusses a few possible sources of the "Touch Disease" problem, with the most popular theory being that the Touch IC chips lose contact with the logic board due to the phone bending.
The complaint [PDF], filed in California's Northern District federal court, alleges that Apple is aware of the design flaw and has concealed it from consumers by refusing to acknowledge or repair it. It also suggests that the 5s and 5c protected against this problem in various ways, so it's not as if Apple didn't know it was a possibility. The 6s and Plus got stiffened to prevent bending, as well.
(Score: 2) by bob_super on Wednesday August 31 2016, @12:02AM
You've failed to define the word "defective".
People have spent hundreds of billions of hours over the last two years using a product. Some have just started noticing that it was not as durable as they expected.
Can they express their disappointment to a manufacturer which upsells on perceived quality? Sure.
Is it "defective" ? Only if it was sold under the explicit premise that it would outlast its warranty period by a factor of two. The fact that many people bought it under a two-year contract might be perceived to infer this, but the operator is not the manufacturer.
IANAL, and I hate Apple, but that kind of argument is like shooting fish in a barrel for them. Boycott if you're unhappy, but don't expect to gain legal standing just because you fell for the marketing.
(Score: 0) by Anonymous Coward on Wednesday August 31 2016, @01:37AM
So, I would assume that you don't consider the Y2K or related bugs to be actual bugs because people used them just fine for years before the bug became apparent? What about your surgeon leaves an instrument inside, but it doesn't jiggle loose for a few years? How about a fan with giant finger-sized gaps in the grill? Or those airbags that spew metal shrapnel? Asbestos? Silicone breast implants? SUV rollovers?
There is a reason that tort and customer protection law go beyond a simple line of being out of luck when the warranty expires.