TechCrunch reports on a lawsuit being brought against Apple by owners of the iPhone 6 and iPhone 6 Plus who say a design defect causes the touchscreens to become unresponsive. The loss of responsiveness is often preceded by a flickering gray bar appearing across the top of the screen. iFixit discusses a few possible sources of the "Touch Disease" problem, with the most popular theory being that the Touch IC chips lose contact with the logic board due to the phone bending.
The complaint [PDF], filed in California's Northern District federal court, alleges that Apple is aware of the design flaw and has concealed it from consumers by refusing to acknowledge or repair it. It also suggests that the 5s and 5c protected against this problem in various ways, so it's not as if Apple didn't know it was a possibility. The 6s and Plus got stiffened to prevent bending, as well.
(Score: 2) by bob_super on Wednesday August 31 2016, @04:05PM
> So if the manufacturer knows there's a defect that makes it stop working after 3 years. He is legally on the hook for it
Citation needed.
Unless it's a clear safety issue, the manufacturer typically only provides fixes on their own dime once they tally the probability of rabid press, pissed customers, testing inquiries, and general bad publicity.
Manufacturers have refused recalls many times (betting on apathy).