An Anonymous Soylentil 'Connor the Kicking Cog' writes:
Under two months ago I started working at a massive incumbent telecom company in their regional call center. From the start it has been a draining experience. The orientation lasted two days, alternating between how much the company loves us, especially veterans, and how unions are awful things. The first real day of training included a bunch of inane policies such as:
Call centers are regimented things, but these policies are so worker-hostile I am surprised staff turnover is not an issue already. The training completed before the 40 day mark, but was longer some time ago, yet the 90 day period remains.
Thankfully another company has hired me and all background checks have cleared so I will be departing from the soulless mega-corporation. Being a professional I would prefer not to needlessly burn bridges, but I am not going to give the customary two weeks notice. Based on the above policies I believe it is likely I will be immediately escorted out should I do so without any compensation for the two week period. Does anyone reading this believe they would "recoup their investment in training me" by keeping me on for those two weeks?
Is it worthwhile to state in my resignation email that these policies were major motivating factors in departing as soon as possible? Or would such an email only be cathartic for me at best? Or even a risk at worst?
(Score: 2, Insightful) by Anonymous Coward on Wednesday August 31 2016, @08:36PM
If you ask me to budget 8 hours of my time, you better be prepared to compensate me for 8 hours.
That's not how any service job I've ever done worked. The reality is that you get scheduled 4-6 hours. You may be asked to leave early if it's a slow day (though usually only if you were scheduled 8-10 hours that day). You may be asked to stay late if it's a busy day. While you may leave when you were scheduled out, that's not exactly how to get more hours.
I had to work shit jobs when I was younger. The only advancement you're going to get is whether you're scheduled 20, 30, or 40 hours per week. Usually within 3 months or so I'd find myself working "part time" around 40-45 hours per week. Would change jobs when they rotated in an insufferable manager or such.
I see a lot of people posting as though call center is a job for professionals. Maybe some call center jobs are. I understand if you want to be a professional operator, 911 dispatchers get fairly decent pay. The vast majority are the shit of shit jobs. No job for professionals has the kind of bullshit in TFS. Call centers do, though.
(Score: 2) by Capt. Obvious on Wednesday August 31 2016, @08:59PM
I'm not saying the OP isn't also subjected to this. I'm saying, that seems worse than "if you skip 3 days in the first 3 months of employment, you will be terminated"