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posted by martyb on Tuesday September 20 2016, @07:32PM   Printer-friendly
from the William-Blake dept.

Samsung is facing a lawsuit from a Galaxy Note 7 owner who endured an exploding phone in his pants just hours before Samsung began to cooperate with the US Consumer Product Safety Commission on an official recall:

After news emerged that Samsung had received 92 reports in the US about the battery in its Galaxy Note 7 phone overheating -- including 26 cases involving burns -- it seemed only time before someone would contact a lawyer.

Now, Reuters reports, 28-year-old Jonathan Strobel of Boca Raton, Florida, has filed what may be the first lawsuit in the US involving the Note 7's combustible battery. Strobel's suit, filed Friday, says his Note 7 exploded in his front pants pocket on September 9. This allegedly happened in a Costco in Palm Beach Gardens, where Strobel works. "His right thigh has a deep second-degree burn the size of the phone," Keith Pierro, Strobel's lawyer, told me, adding that Strobel's left hand was also burnt. (He apparently reached for his overheating phone with his opposite hand.)

The Palm Beach Post reported that Palm Beach Gardens Fire Rescue described the phone as having melted inside Strobel's pants.

The complaint says that Strobel suffered "sustained serious and permanent bodily injuries resulting in pain and suffering, permanent impairment, disability, mental anguish, inconvenience, loss of the enjoyment of life, expense of medical care and treatment, expense of hospitalization, lost wages, and ability to earn wages in the past and to be experienced in the future."


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  • (Score: 0) by Anonymous Coward on Tuesday September 20 2016, @11:04PM

    by Anonymous Coward on Tuesday September 20 2016, @11:04PM (#404539)

    I can see how an LP guy would be concerned, given that most Costco cafes are on the *OUTSIDE* of the cash register row, and moving your shopping cart past the registers to sit down at the cafe could be construed as an attempt to sneak it outside of the store.

    That said, Costco also requires your receipt and checking your cart before you can exit, beyond the registers, so the LP guy should've known better. On the other hand the issue was with training and discipline on the managerial side, not necessarily on the vets. If you're going to hire vets for such a job you need someone who knows how to manage them well. Costco in general has had a declining quality of employees across all positions, and is perhaps an example of failure of the upper echelons to ensure their middle to lower management ranks can actually do their jobs (or perhaps those who have been promoted to upper management did not actually have the competence to rise where they did and are as a result dragging the whole company down. A similiar problem affects AAA, Golden One and a number of other 'subscriber oriented' companies.)