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posted by martyb on Friday September 23 2016, @05:03AM   Printer-friendly
from the ignorance-is-bliss dept.

Microsoft has been criticised over its Windows 10 software by consumer rights group Which?.

The body said it had received hundreds of complaints about the upgrade, including lost files, emails no longer syncing and broken wi-fi and printing.

In some cases, it said, users had had to pay for their computer to be repaired.

Microsoft defended its software and highlighted that it provided help online and by phone.

"The Windows 10 upgrade is a choice designed to help people take advantage of the most secure and most productive Windows," said a spokesman.

"Customers have distinct options. Should a customer need help with the upgrade experience, we have numerous options including free customer support."

Which? surveyed more than 5,500 of its members in June, and said that 12% of the 2,500 who had upgraded to Windows 10 had later reverted to an earlier version.

It's not a surprise to anyone on Soylent, but this is the sort of thing that causes conventional wisdom to shift.


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  • (Score: 3, Funny) by wonkey_monkey on Friday September 23 2016, @07:56AM

    by wonkey_monkey (279) on Friday September 23 2016, @07:56AM (#405458) Homepage

    Windows 10 Software Condemned by Which?

    Which what? Is it on first?

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  • (Score: 2) by fido_dogstoyevsky on Friday September 23 2016, @08:22AM

    by fido_dogstoyevsky (131) <axehandleNO@SPAMgmail.com> on Friday September 23 2016, @08:22AM (#405464)

    Windows 10 Software Condemned by Which?

    Which what? Is it on first?

    No, Watt's on second.

    --
    It's NOT a conspiracy... it's a plot.
  • (Score: 0) by Anonymous Coward on Friday September 23 2016, @10:13AM

    by Anonymous Coward on Friday September 23 2016, @10:13AM (#405484)

    maybe "witch"...

  • (Score: 2) by Zinho on Friday September 23 2016, @11:36AM

    by Zinho (759) on Friday September 23 2016, @11:36AM (#405491)

    Great, another company using punctuation as part of their trademarked name. I expect this will result in another spate of headlines on El Reg liberally salted with the offending mark; Yahoo!(tm) gets the same treatment. [theregister.co.uk] This headline on The Register would read "Windows? 10? Software? Condemned? by? Which?"

    I swear, the people who pick these names for their companies must not use Language themselves for normal purposes, and have some sort of hatred for those of us who do.

    --
    "Space Exploration is not endless circles in low earth orbit." -Buzz Aldrin
    • (Score: 2) by Nuke on Friday September 23 2016, @01:04PM

      by Nuke (3162) on Friday September 23 2016, @01:04PM (#405507)

      Great, another company using punctuation as part of their trademarked name.

      FYI, "Which?" is the name of the magazine of the UK Consumers Association, which was originally founded as a pressure group. People tend to refer to the organisation itself as "Which?" as it rolls off the toungue better.

      I used to be a member and got the mag; back then it was entirely independent, accepted no adverts, was not quoted by advertisers, and it was good at comaparing things like kettles. However I found it degenerated into comparing the more complex things like cars and cameras by means of feature tick-box matrices ("the more ticks the better!"). I also found that whenever it covered a type of product or subject I knew a bit about myself (cameras were an example) I realised that they did not know what they were talking about - and by extension other subjects too.

      • (Score: 2) by Zinho on Friday September 23 2016, @02:22PM

        by Zinho (759) on Friday September 23 2016, @02:22PM (#405543)

        Sounds kinda like a British version of Consumer Reports.

        I guess I can cut them some slack considering that they didn't actually trademark a name with punctuation in it for their organization; doing something like that with a publication's title (which can be visually distinguished with simple formatting, e.g. Which?) is sensible.

        I'll reserve the opinion that calling a group by a name with punctuation mandatory is appalling. Ending a sentence with the sequence of symbols "?." is confusing if you aren't familiar with the silly name and looks bad either way.

        Off topic: why is there no underline formatting option? Seems like an odd omission, even if there are good reasons to limit markup for simplicity/preventing abuse.

        --
        "Space Exploration is not endless circles in low earth orbit." -Buzz Aldrin
        • (Score: 2) by Nuke on Friday September 23 2016, @05:02PM

          by Nuke (3162) on Friday September 23 2016, @05:02PM (#405620)

          they didn't actually trademark a name with punctuation in it for their organization

          In the UK we have a town with an exclamation mark in its name : Westward Ho! [wikipedia.org]

          • (Score: 2) by Zinho on Friday September 23 2016, @07:43PM

            by Zinho (759) on Friday September 23 2016, @07:43PM (#405679)

            Now you're just pushing my buttons

            ;P

            --
            "Space Exploration is not endless circles in low earth orbit." -Buzz Aldrin
  • (Score: 2) by DannyB on Friday September 23 2016, @02:28PM

    by DannyB (5839) Subscriber Badge on Friday September 23 2016, @02:28PM (#405548) Journal

    Which Witch condemned Windows 10?

    --
    People today are educated enough to repeat what they are taught but not to question what they are taught.
  • (Score: 2) by Foobar Bazbot on Friday September 23 2016, @10:28PM

    by Foobar Bazbot (37) on Friday September 23 2016, @10:28PM (#405750) Journal

    Windows 10 Software Condemned by Which?

    vs.

    Windows 10 software condemned by Which?

    At least the non-title-case version gives you a clue it's a proper noun. Still ambiguous as to whether someone was dumb enough to name an entity "Which?" or whether the ? is terminal punctuation expressing skepticism (or invoking Betteridge), but at least it doesn't read as "condemned by which?"

    • (Score: 2) by wonkey_monkey on Saturday September 24 2016, @11:52AM

      by wonkey_monkey (279) on Saturday September 24 2016, @11:52AM (#405912) Homepage

      It might be better off without the word "software" as well, as it sounds like it could be something that runs on Windows 10 is the problem, rather than Windows 10 itself.

      --
      systemd is Roko's Basilisk