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Microsoft has been criticised over its Windows 10 software by consumer rights group Which?.
The body said it had received hundreds of complaints about the upgrade, including lost files, emails no longer syncing and broken wi-fi and printing.
In some cases, it said, users had had to pay for their computer to be repaired.
Microsoft defended its software and highlighted that it provided help online and by phone.
"The Windows 10 upgrade is a choice designed to help people take advantage of the most secure and most productive Windows," said a spokesman.
"Customers have distinct options. Should a customer need help with the upgrade experience, we have numerous options including free customer support."
Which? surveyed more than 5,500 of its members in June, and said that 12% of the 2,500 who had upgraded to Windows 10 had later reverted to an earlier version.
It's not a surprise to anyone on Soylent, but this is the sort of thing that causes conventional wisdom to shift.
(Score: 2) by Nuke on Friday September 23 2016, @12:49PM
Windows XP what I assume everyone here considers an amazing thing
You assume too much. Any amazement would have been about Windows NT (of which you could say was XP was SP2), the amazement being not that is was amazingly good by any standards, but amazingly good for Microsoft who prevously could write no better crap than Win 3.x.
MS has done this crap for years. It was usually wasnt until sp2 of whatever came out before their OS stabilized to be worth using.
Many of the complaints have been about the nagging and the "upgrading" which to less savvy users (ie most, not you and I) was effectively forced and out of their control. MS had not done that before.
Everyone figures out they [MS] were full of crap and use the old version [of Windows] until they [MS] fixed it [with a sp] or bought a new computer.
As I said, most people were involutarily "upgraded" to Win10 before any service packs came along, so were unable to keep with the old version.
(Score: 0) by Anonymous Coward on Friday September 23 2016, @07:55PM
You assume too much
Same sentiment I saw over on the other site. Yet the stats said otherwise.
As I said, most people were involutarily "upgraded" to Win10
Pretty much the opposite of my experience with people and their computers. Almost every single person I 'support' with windows wanted to move to 10. A few were cautious but said 'i will eventually'.
The only people that seem to be complaining are the people on tech sites. Much like how the ipad and XP was going to be a flop because it did not do some mythical list of things.
so were unable to keep with the old version
There is an uninstall. It puts you right back to the prev OS you were on.
It feels like you are just using confirmation bias to justify your dislike.
(Score: 2) by HiThere on Friday September 23 2016, @08:26PM
There have been lots of reports of the machine being bricked during the install, sometimes clearly because it didn't meet the minimum requirements for installation. There have been reports of attached equipment with proprietary drivers refusing to work after the install, and on uninstall option available. There have been reports of the uninstaller bricking their systems. There have even been reports of the installation "down load in the background" rendering their machines unbootable. (My guess is their disk got full.)
I don't find your attempt at a whitewash job very believable. I can't refute you, as I won't let any Microsoft products anywhere near any machine that I have anything to do with anymore, but this doesn't mean I need to believe you. There's too much history saying the reports are accurate.
Javascript is what you use to allow unknown third parties to run software you have no idea about on your computer.
(Score: 3, Interesting) by urza9814 on Tuesday September 27 2016, @10:38PM
What's interesting is that this thread holds XP SP2 as the gold standard, yet I recall months of hearing about the exact same kinds of issues when SP2 was first released. I never upgraded a single one of my XP systems -- that disaster was a large part of why I stopped dual-booting and went all Linux instead. I think my parents STILL own a machine that is only running SP1, although I think they stopped using it a few months ago. The only difference with Win10 is that this time Microsoft is really trying to force users to upgrade, where with SP2 many of us saw the problems and just decided to wait or to skip it entirely.