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Computerworld reports
Ford engineer called MyFord Touch infotainment system "a polished turd"
Documents in a class-action lawsuit against Ford and its original MyFord Touch in-vehicle infotainment (IVI) system reveal that the company's engineers and even its top executive were frustrated with the problematic technology.
The documents from the 2013 lawsuit show Ford engineers believed the IVI, which was powered by the SYNC operating system launched in 2010, might be "unsaleable" and even described a later upgrade as a "polished turd", according to a report in the Detroit News , which was confirmed by Computerworld.
The SYNC OS was originally powered by Microsoft software. Microsoft continued releasing software revisions it knew were defective, according to the lawsuit.
"In the spring of 2011, Ford hired Microsoft to oversee revisions, and hopefully the improvement, of the [software]. But ... Microsoft was unable to meaningfully improve the software, and Ford continued releasing revised software that it knew was still defective", the lawsuit states.
[The week of October 3], a U.S. District Court judge certified the case as a class action.
Consumer groups from nine states are involved in the lawsuit against Ford. The lawsuit describes an IVI screen that would freeze or go blank; generate error messages that wouldn't go away; voice recognition and navigation systems that failed to work; problems wirelessly pairing with smartphones; and a generally slow system.
[...] In 2014, Ford announced it was dropping Microsoft as the platform supplier for SYNC and moving to one based on Blackberry QNX for its SYNC 3 IVI.
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(Score: 3, Insightful) by Anonymous Coward on Tuesday October 25 2016, @01:02AM
Users are helpless because none of this software respects their freedoms, so they are dependent upon their proprietary software masters to fix any problems. And of course, users must hope that their masters will not abuse their privacy and put malicious anti-features in the software.
(Score: -1, Troll) by Anonymous Coward on Tuesday October 25 2016, @01:15AM
Users can go fuck themselves. When we're done, they will turn around, bend over a little deeper and ask: "Can I have another one, sir?".
(Score: 2) by Runaway1956 on Tuesday October 25 2016, @10:05PM
Another troll mod, for a post which might be considered insightful.
How many years have consumers kept returning to Microsoft, for the privilege of running a turd of an operating system. Polished or not, MS OS's are turds.
(Score: 2) by Runaway1956 on Tuesday October 25 2016, @10:09PM
Anti-features, such as the ability to have multiple users logged into the same machine? With *nix, any number of people can be logged in at once. With MS OS's, you may NOT log in multiple active sessions, unless you pay for a server OS. Why? Today's computers are fast enough to serve multiple users, if they could only log in from a dumb terminal somewhere in the house. One computer, half a dozen terminals, and most families could be happy. Unless, of course, there is one of those strange breeds in the house - a Gamer. Gamers demand 100% of all resources, no matter what.