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posted by martyb on Thursday November 10 2016, @06:34PM   Printer-friendly
from the too-little-too-late? dept.

In a full-page ad taken out in major US newspapers on Monday, tech manufacturer Samsung has offered an apology for the Galaxy Note 7 smartphone, which was fitted with a faulty battery, leading to an unprecedented number of the devices exploding. In September of this year, Samsung issued a full recall; now it's promising to fully investigate the phone, Korea Herald reports.

"An important tenet of our mission is to offer best-in-class safety and quality. Recently, we fell short on this promise. For this we are truly sorry," the ad reads."A careful Note 7 investigation is underway and the findings will be shared when the process is complete...We will re-examine every aspect of the device, including all hardware, software, manufacturing and the overall battery structure. We will move as quickly as possible, but will take the time needed to get the right answers."

Is it too late? The devices have been exploding for months.


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  • (Score: 2) by RamiK on Thursday November 10 2016, @08:08PM

    by RamiK (1813) on Thursday November 10 2016, @08:08PM (#425271)

    With the people's attention span the way it is and the elections & trade-wars in the foreground, they could have sailed free and clear if they just kept their heads down a little while longer.

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