In a full-page ad taken out in major US newspapers on Monday, tech manufacturer Samsung has offered an apology for the Galaxy Note 7 smartphone, which was fitted with a faulty battery, leading to an unprecedented number of the devices exploding. In September of this year, Samsung issued a full recall; now it's promising to fully investigate the phone, Korea Herald reports.
"An important tenet of our mission is to offer best-in-class safety and quality. Recently, we fell short on this promise. For this we are truly sorry," the ad reads."A careful Note 7 investigation is underway and the findings will be shared when the process is complete...We will re-examine every aspect of the device, including all hardware, software, manufacturing and the overall battery structure. We will move as quickly as possible, but will take the time needed to get the right answers."
Is it too late? The devices have been exploding for months.
(Score: 0) by Anonymous Coward on Friday November 11 2016, @01:06AM
gee if people returned their phones and mobiles show most webpages now, what did you think they would use to see an ad? the odds are, it isn't their other phone and more people have a data capable phone than they are likely to have a desktop or laptop!
The full page ad is the most rational solution, for now at least! Maybe next time, it'd make more sense to have VR glasses will have Mr. Torgue going EXPLOOOOOOOSIONS! while talking on a Samsung Badass(tm) phone out near the border somewhere.