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Samsung Takes Out Full-Page Ads to Apologise for the Note 7

posted by martyb on Thursday November 10 2016, @06:34PM   
from the too-little-too-late? dept.

Phoenix666 writes:

In a full-page ad taken out in major US newspapers on Monday, tech manufacturer Samsung has offered an apology for the Galaxy Note 7 smartphone, which was fitted with a faulty battery, leading to an unprecedented number of the devices exploding. In September of this year, Samsung issued a full recall; now it's promising to fully investigate the phone, Korea Herald reports.

"An important tenet of our mission is to offer best-in-class safety and quality. Recently, we fell short on this promise. For this we are truly sorry," the ad reads."A careful Note 7 investigation is underway and the findings will be shared when the process is complete...We will re-examine every aspect of the device, including all hardware, software, manufacturing and the overall battery structure. We will move as quickly as possible, but will take the time needed to get the right answers."

Is it too late? The devices have been exploding for months.

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Original Submission

• Re:Wow (Score: 2) by FatPhil on Friday November 11 2016, @01:40PM

  by FatPhil (863) <{pc-soylent} {at} {asdf.fi}> on Friday November 11 2016, @01:40PM (#425665) Homepage

  Confession: when speaking to an ex-, she told me that one of the reasons that she split up with her husband (my successor, so to speak) was because he hit her, the instantanious brain-stem reaction in my mind was "my god, you must have gotten even worse in the intervening years". (Knowing that he was always very calm, thoughtful, and gentle (and thus in everyone else's friend zone) is essential background info to make my reaction more palatable.)

  --
  Great minds discuss ideas; average minds discuss events; small minds discuss people; the smallest discuss themselves

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