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Let This New Bot Negotiate With Online Chat Reps for a Lower Comcast Bill

posted by cmn32480 on Tuesday November 22 2016, @06:37PM   Printer-friendly
from the bot-vs-automated-system dept.

An Anonymous Coward writes:

If you're tired of robotic responses from Comcast's customer service department, Trim has introduced a great new way to retaliate with a free automated bot tool to deal with Comcast while you do something else.

The Chrome browser extension interacts with Comcast's online chat support to negotiate a lower bill for you when your internet service slows to a crawl, there is a service outage, or if you just need a better deal.

"Our bot is best for checking for discounts and seeing if you can get a customer service credit," Thomas Smyth, co-founder & CEO of Trim tells Stop the Cap!

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  • (Score: 3, Insightful) by SomeGuy on Tuesday November 22 2016, @07:57PM

    by SomeGuy (5632) on Tuesday November 22 2016, @07:57PM (#431443)

    Do they have a version of this for health insurance?

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  • (Score: 0) by Anonymous Coward on Tuesday November 22 2016, @09:20PM

    by Anonymous Coward on Tuesday November 22 2016, @09:20PM (#431492)

    Considering that they don't even have one for Comcast, I'm going with "no."