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Let This New Bot Negotiate With Online Chat Reps for a Lower Comcast Bill

posted by cmn32480 on Tuesday November 22 2016, @06:37PM   Printer-friendly
from the bot-vs-automated-system dept.

An Anonymous Coward writes:

If you're tired of robotic responses from Comcast's customer service department, Trim has introduced a great new way to retaliate with a free automated bot tool to deal with Comcast while you do something else.

The Chrome browser extension interacts with Comcast's online chat support to negotiate a lower bill for you when your internet service slows to a crawl, there is a service outage, or if you just need a better deal.

"Our bot is best for checking for discounts and seeing if you can get a customer service credit," Thomas Smyth, co-founder & CEO of Trim tells Stop the Cap!

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  • (Score: 2) by fido_dogstoyevsky on Tuesday November 22 2016, @09:14PM

    by fido_dogstoyevsky (131) <axehandleNO@SPAMgmail.com> on Tuesday November 22 2016, @09:14PM (#431489)

    In the not too distance future those customer service reps will be replaced with software chat bots themselves, and this will turn into an interesting game of bot vs bot.

    Sounds like an idea for Peter Kuper [wikipedia.org]?

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