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posted by martyb on Wednesday February 01 2017, @04:34PM   Printer-friendly
from the took-a-wrong-path-somewhere dept.

A new LG 5120 × 2880 monitor is causing electronic suffering:

The spiritual successor to Apple's Thunderbolt Display, the LG UltraFine 5K monitor, which only started shipping out from the Apple online store this week, appears to suffer from a major fault: when placed within two metres (6.5ft) of a wireless router, the display starts to flicker; move it really close, and the monitor goes black and becomes unusable. An LG Electronics support person confirmed the issue, saying it "only happens for the 5K monitors we have, not other LG monitors."

If that wasn't bad enough, 9to5Mac's Zac Hall reports that his LG 5K monitor, under the duress of a nearby Wi-Fi router, can freeze the MacBook Pro that it's plugged into, forcing a reboot to bring it back. When he moved the router (an Apple AirPort Extreme) from beside the monitor to another room, everything went back to normal.

A support rep for LG Electronics confirmed that the 5K monitor can be adversely affected by a nearby wireless router and said that the issue doesn't affect any other LG monitors. Hall was asked to place the router "at least 2 metres away" from the monitor and "to let us know" if the problem still persists after that.


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  • (Score: 4, Interesting) by VLM on Wednesday February 01 2017, @05:47PM

    by VLM (445) on Wednesday February 01 2017, @05:47PM (#461711)

    Engineers tend to make management aware of technical problems.

    Yeah about that...

    I wonder how it got past FCC cert, maybe falsified. My gut level guess is its clean enough to pass in general but noisy as hell in the ISM bands. Engineer is like who cares passing is passing. Nobody notices wifi runs in ISM bands. Needless to say thats why the wifi doesn't work. Whoops. Yeah yeah theoretically management knows what its doing and has final responsibility etc.

    I've been fighting EMI/EMC battles since I got into ham radio in the 80s. Reciprocity, a lack of bypassing on an interface or lack of shielding or fast clock edges in digital logic both radiate and rx interference equally well. I used to own a CRT Sony TV (a 13 inch trinitron, IIRC) where 5 watts on the 2-meter band a foot away would piss off the switching power supply so badly it would shut off. Also I had a CRT monitor back when 800x600 was high def and they still used relays for multi-sync frequencies where transmitting 30 watts or so of packet radio on 2-meter band 50 feet away would make the screen wiggle and the multi-sync relays chatter hilariously and annoyingly. Of course reciprocity meant those two got even and interfered pretty well with my radio reception. There are exceptions like non-linear interference. Back in the old days before class-D/E amplifiers hifi outputs were bipolar transistors which would act as rectifiers and speaker cables make great HF antennas so no 5 cent bypass capacitor meant no music while I transmitted, annoying. My sister was not amused that if I was doing ham radio she was not able to listen to ABBA or WTF girls listened to in the 70s/80s. I could have fixed that with a 5 cent bypass capacitor but you know sibling rivalry...

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  • (Score: 2) by DannyB on Wednesday February 01 2017, @06:45PM

    by DannyB (5839) Subscriber Badge on Wednesday February 01 2017, @06:45PM (#461728) Journal

    The way I read it is that the monitor is not emitting EMI but is way too sensitive to signals emitted by routers. Enough so that it causes the display to flicker. The flickering within the monitor is affecting some high power components in the monitor at a frequency that unintentionally is so noisy and powerful that it can affect a near by MacBook. Maybe I misread.

    --
    The lower I set my standards the more accomplishments I have.
  • (Score: 2) by mcgrew on Wednesday February 01 2017, @08:45PM

    by mcgrew (701) <publish@mcgrewbooks.com> on Wednesday February 01 2017, @08:45PM (#461785) Homepage Journal

    The law says that a device can't interfere with other devices, or complain about certified devices interfering with it.

    My last TV was a 42' Trinitron flat screen tube. If the stereo speakers (I have large ones) were within a foot of the TV, it would make rainbows on the sides of the screen, from the speaker magnets pulling on the electron beam inside the tube. Of course, magnets don't affect LEDs.

    I only had two LG devices: a flip phone (this was over a decade ago) and its warranted replacement. The picture would often be upside down, or backward, or all white or black when you opened it. They replaced it under warrantee, and the replacement was even worse.

    I shy away from them now.

    --
    mcgrewbooks.com mcgrew.info nooze.org
    • (Score: 2) by Jerry Smith on Thursday February 02 2017, @07:50AM

      by Jerry Smith (379) on Thursday February 02 2017, @07:50AM (#461921) Journal

      Despite their shortcomings, I've always felt that they were sincere in structural errors. Same goes for Samsung, their battery troubles were immediately recognised and they pulled the product from the market. Something I find missing with Apple. Still buying LG products, even the G4 although it was already known that their phones are infamous with their bootloops.

      --
      All those moments will be lost in time, like tears in rain. Time to die.