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posted by martyb on Wednesday February 01 2017, @04:34PM   Printer-friendly
from the took-a-wrong-path-somewhere dept.

A new LG 5120 × 2880 monitor is causing electronic suffering:

The spiritual successor to Apple's Thunderbolt Display, the LG UltraFine 5K monitor, which only started shipping out from the Apple online store this week, appears to suffer from a major fault: when placed within two metres (6.5ft) of a wireless router, the display starts to flicker; move it really close, and the monitor goes black and becomes unusable. An LG Electronics support person confirmed the issue, saying it "only happens for the 5K monitors we have, not other LG monitors."

If that wasn't bad enough, 9to5Mac's Zac Hall reports that his LG 5K monitor, under the duress of a nearby Wi-Fi router, can freeze the MacBook Pro that it's plugged into, forcing a reboot to bring it back. When he moved the router (an Apple AirPort Extreme) from beside the monitor to another room, everything went back to normal.

A support rep for LG Electronics confirmed that the 5K monitor can be adversely affected by a nearby wireless router and said that the issue doesn't affect any other LG monitors. Hall was asked to place the router "at least 2 metres away" from the monitor and "to let us know" if the problem still persists after that.


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  • (Score: 0) by Anonymous Coward on Wednesday February 01 2017, @10:18PM

    by Anonymous Coward on Wednesday February 01 2017, @10:18PM (#461816)

    Why blame QA? Without evidence to the contrary, my first instinct is ALWAYS to blame management. Maybe you've never heard of Dilbert.

    You should blame management to the same extent that you should credit management for when there is a success. If "the hard working engineers made the iPhone a success," then "the hard working engineers allowed the Samsung Note 7 debacle to occur." Vice versa, too.

    I think that engineers don't give management enough credit for the hard work they do. It's easy to talk in the abstract about making the perfect product, but that's given infinite time and money. At some point, somebody needs to cut corners to get the thing out the door, and nobody likes being the one to stick their neck out and say, "Well... 8.52 grams is out of spec, but it's good enough," "the users will live with a 1% chance of a 2 minute page load," and "it's all well and good, but users would rather have flash working than the 4000 CPUs problem you are more interested in solving [xkcd.com]."

    Management should absolutely get some of the blame... but they (probably) weren't evil or even incompetent. They just made the wrong choice here, as did the system architects, the electrical engineers, the testers, and numerous other people.

  • (Score: 0) by Anonymous Coward on Wednesday February 01 2017, @11:41PM

    by Anonymous Coward on Wednesday February 01 2017, @11:41PM (#461841)

    At some point, somebody needs to cut corners to get the thing out the door

    In this case, management decided that making sure that the damned thing would continue to work when placed near something like a wireless access point just wasn't a priority.

    How can somebody blame them? Nothing's perfect! Caveat emptor!