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posted by n1 on Friday April 14 2017, @08:12AM   Printer-friendly
from the invisible-hand dept.

According to a pay-walled article in The Information:

Thanks to a secret software-based effort within Uber called "Hell," Uber could track how many Lyft drivers were available for new rides and where they were[.] [...] "Hell" showed Uber employees which of the tracked drivers were driving for both Lyft and Uber, helping Uber figure out how to lure those drivers away from its rival.

additional coverage:


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  • (Score: 0) by Anonymous Coward on Friday April 14 2017, @02:59PM

    by Anonymous Coward on Friday April 14 2017, @02:59PM (#494003)

    No, but it does help to occasionally become a new customer all over again, again and again, especially with ISPs.

    I don't like negotiating that way, but it's the only way to negotiate with a brick wall.