Stories
Slash Boxes
Comments

SoylentNews is people

posted by martyb on Tuesday April 18 2017, @03:48PM   Printer-friendly
from the Email-confirmation-just-slows-us-down dept.

Recently, I received an email from PayPal asking to confirm my email address for a new account. Since I do not use PayPal, I figured it was a phishing scam and ignored it. However, I started getting other emails, which included updated address information and a sales transaction. The name for the account was not mine (but the first name was the same), and the address was in a different state.

Looking at the raw email headers, it appeared to be legitimate emails from PayPal. What confused me was that I never responded to the email confirmation message, so why would PayPal allow a person to perform a transaction without confirmation? Since the email in question is a Gmail account, I have had since Gmail beta, I wondered if my account had been compromised, but there is nothing to indicate that. Another idea was someone could be intercepting/listening to my email, but that is a lot of effort to do for a simple paypal transaction.

The likely scenario is PayPal failed to check the account email and suspend any further actions until the address is confirmed. PayPal sends an email to confirm the address, but does not bother to wait for the confirmation.

I called PayPal support, and after some time and educating the support person on how technology works, the person put in a support ticket. Not sure if the problem will ever get resolved or if PayPal will admit they have a problem. As of now, I have not received any more emails. I will have to decide if it is worth my time to call support again and get the disposition of the ticket.


Original Submission

 
This discussion has been archived. No new comments can be posted.
Display Options Threshold/Breakthrough Mark All as Read Mark All as Unread
The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
  • (Score: 2, Touché) by Anonymous Coward on Tuesday April 18 2017, @04:08PM

    by Anonymous Coward on Tuesday April 18 2017, @04:08PM (#495887)

    On one of my older gmail addresses that gets lots of spam I've seen this happen 3 times. I would say they are not verifying emails at all.
    On the first, I did forgot password to get into the account and closed it myself.
    On the 2nd I called paypal to tell them to close it and to complain.
    On the 3rd I just ignored it. I'm done messing with it. It's not tied to any of my personal information anyway, so it's just more spam.

    Starting Score:    0  points
    Moderation   +2  
       Interesting=1, Touché=1, Total=2
    Extra 'Touché' Modifier   0  

    Total Score:   2