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posted by martyb on Tuesday April 18 2017, @03:48PM   Printer-friendly
from the Email-confirmation-just-slows-us-down dept.

Recently, I received an email from PayPal asking to confirm my email address for a new account. Since I do not use PayPal, I figured it was a phishing scam and ignored it. However, I started getting other emails, which included updated address information and a sales transaction. The name for the account was not mine (but the first name was the same), and the address was in a different state.

Looking at the raw email headers, it appeared to be legitimate emails from PayPal. What confused me was that I never responded to the email confirmation message, so why would PayPal allow a person to perform a transaction without confirmation? Since the email in question is a Gmail account, I have had since Gmail beta, I wondered if my account had been compromised, but there is nothing to indicate that. Another idea was someone could be intercepting/listening to my email, but that is a lot of effort to do for a simple paypal transaction.

The likely scenario is PayPal failed to check the account email and suspend any further actions until the address is confirmed. PayPal sends an email to confirm the address, but does not bother to wait for the confirmation.

I called PayPal support, and after some time and educating the support person on how technology works, the person put in a support ticket. Not sure if the problem will ever get resolved or if PayPal will admit they have a problem. As of now, I have not received any more emails. I will have to decide if it is worth my time to call support again and get the disposition of the ticket.


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  • (Score: 3, Informative) by kaszz on Wednesday April 19 2017, @12:32AM

    by kaszz (4211) on Wednesday April 19 2017, @12:32AM (#496077) Journal

    [Anonymous Coward on 17-04-18 12:53]
    Paypal allow money transfers to email addresses not signed up with PayPal which opens the possibility to scam users.
    ("verify your account details".. yeah sure!)

    [AthanasiusKircher]
    Paypal won't let go of your credit card unless you let the phone company charge for 1 hour phone queue and then tell Paypal to break the link. Not even expiring the card breaks the link.

    [ledow]
    Paypal won't verify the email used with them is the correct one. (ie make sure you type your correct email address)

    To conclude, Paypal security is not even bad. It's nonexistent? ;)

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