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Recently, someone in my family was not able to get into their home PC with their password, and called for assistance. This means having to drive down to the machine to see what they are doing, and log in with the appropriate account that can reset that password. Work commitments preclude driving there right away to see what is happening, and I am trying to locate a remote access solution. If they were logged into the machine, I could use some sort of remote assistance tool, but that is not an option in this case. There is the possibility of setting up SSH or OpenVPN to access the machine via the Internet, but I am not certain leaving those tools running all the time is the smartest idea in this day and age.
What recommendations do the Soylent community have for securely managing a machine over the Internet when someone is not logged into it?
(Score: 0) by Anonymous Coward on Sunday April 30 2017, @06:00PM
I think you done been trolled.
That, or his intellectual exceptionalism has resulted in no family members calling for help due to his being unable to properly communicate in any language that they understand, but they all seem to leave him alone since he *is* able to communicate he can't help them because his fancy words are indistinguishable from magic.
Anyway, no good deed goes unpunished. If you set up a support system, you will be expected to use it. If you have time for that, then that is great.
I told my family to get tablets after their XP and Vista machines conked out. One of them thought it strange because I "work in computers" and bought one that came with windows 10 on it. They asked for help and I was ineffectual and they believed me when I said I wouldn't even use this if you gave it to me for free!
They got some of the computer club people in the retirement community to make faces at it because they avoided win10 as well, and ultimately someone got them downgraded via some method I didn't ask about, and they ALSO bought a tablet... they didnt want to go through this again with a laptop...
but yeah. this question was probably relevant to me 10 years ago, but I guess the question is aimed at 20 somethings that are now the grown up kids that are so smart they will of course help everyone with their computers. 10 or 15 years from now, no matter what the OP is using as a primary 'workstation' OS, he will have a younger relative filling this niche, asking how to remotely control smartphones easily without the use of a digital app locker or something.