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Recently, someone in my family was not able to get into their home PC with their password, and called for assistance. This means having to drive down to the machine to see what they are doing, and log in with the appropriate account that can reset that password. Work commitments preclude driving there right away to see what is happening, and I am trying to locate a remote access solution. If they were logged into the machine, I could use some sort of remote assistance tool, but that is not an option in this case. There is the possibility of setting up SSH or OpenVPN to access the machine via the Internet, but I am not certain leaving those tools running all the time is the smartest idea in this day and age.
What recommendations do the Soylent community have for securely managing a machine over the Internet when someone is not logged into it?
(Score: 0) by Anonymous Coward on Monday May 01 2017, @01:27AM
With recent hardware failures and other events the whole family has switched to windows 10. I run debian. I used to provide tech support. Used to. Now I respond to any request for support with "windows 10? Yes. That is probably the problem".
They can't understand why I won't or can't support 10 when I supported 7.
My response? Yes. Exactly. You don't understand. One day you might. And on that day I will be here.
If they want to run that privacy destroying auto rebooting crap on their machine then fine. Just don't involve me