Stories
Slash Boxes
Comments

SoylentNews is people

Delta Kiosk Checks Your Face Before You Check Your Bag

posted by cmn32480 on Monday May 22 2017, @10:21AM   Printer-friendly
from the did-the-agents-want-$15/hour? dept.

Fnord666 writes:

Delta is testing a face-scanning kiosk for baggage check.

The machine allows passengers to bypass check-in agents. It uses facial recognition technology to match your identity to your passport photo. You tag your own bags, pay the fee and drop your luggage on a conveyor belt.

Passengers without passports can still check their own bags, but they need a Delta agent to confirm their identities.

Delta will test four of the machines at Minneapolis-St. Paul International Airport this summer. The airline spent $600,000 on the four kiosks.

Delta said the kiosks could allow the airline to move twice as many passengers per hour through check-in.

Source: CNN

Original Submission

 
This discussion has been archived. No new comments can be posted.
Delta Kiosk Checks Your Face Before You Check Your Bag | Log In/Create an Account | Top | 8 comments | Search Discussion
Display Options Threshold/Breakthrough Mark All as Read Mark All as Unread
The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.

  • (Score: 0) by Anonymous Coward on Monday May 22 2017, @10:17PM

    by Anonymous Coward on Monday May 22 2017, @10:17PM (#513814)

    It is all on the airlines in this case. When was the last time you used once of those kiosks? When they first came out, they were a 5 step process: enter ticket id, security warning, do you have bags?, any kids?, print receipt. Nowadays there are literally 8 more screens of ads and up-sales. Want to join the frequent mile club? Want priority boarding? Select which seat you want to pay to update to on your first flight, then second, then third, then fourth, etc.... Partner XZY lets you rent cars. Etc... AND they've reduced the number of people behind the counters since everyone is supposed to be using the kiosks.

    This is just another way to off-load the agent's job to the customer in order to cut costs and reduce the amount of agents needed (which will suddenly and massively increase wait times whenever any hiccups occur). Any long lines at check-in are solely the cause of the airlines.