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Serious problems with British Airways' IT systems have led to thousands of passengers having their plans disrupted, after all flights from Heathrow and Gatwick were cancelled.
Passengers described "chaotic" scenes at the airports, with some criticising BA for a lack of information.
The airline has apologised, and told passengers not to come to the airport.
BA chief executive Alex Cruz said: "We believe the root cause was a power supply issue."
In a video statement released via Twitter, he added: "I am really sorry we don't have better news as yet, but I can assure you our teams are working as hard as they can to resolve these issues."
Mr Cruz said there was no evidence the computer problems were the result of a cyber attack.
-- submitted from IRC
(Score: 2) by quietus on Sunday May 28 2017, @04:49PM
I wouldn't be so dismissive of the power supply issue.
Without going into details, I know of a couple of organizations which faced the same kind of problems, starting about one and a half year ago. At least one of those organizations had redundancy galore and didn't spare any costs, to the point of replicating their core infrastructure, purely to be used for training purposes.
An anonymous coward on El Reg [theregister.co.uk] noted that in the past few days 2 major UK organizations had the same problems. I'd hold my breath before judging here. Maybe there will be a Nanog paper in future about what really happened.