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posted by n1 on Monday June 05 2017, @05:19AM   Printer-friendly
from the ask-siri dept.

As Apple prepares to show off new features for the iPhone and other devices at its developer conference on Monday, the company is grappling with an uncomfortable issue: Many of its existing features are already too complicated for many users to figure out.

At last year’s conference, for example, Apple’s top software executive, Craig Federighi, demonstrated how users could order food, scribble doodles and send funny images known as stickers in chats on its Messages app. The idea was to make Messages, one of the most popular apps on the iPhone, into an all-purpose tool like China’s WeChat.

But the process of finding and installing other apps in Messages is so tricky that most users have no idea they can even do it, developers and analysts say.

Source: The New York Times

-- submitted from IRC


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  • (Score: 2) by SpockLogic on Monday June 05 2017, @12:49PM

    by SpockLogic (2762) on Monday June 05 2017, @12:49PM (#520696)

    iTunes is a good example : it's been a monstrous overly complex turd for years.

    So true, so true.

    --
    Overreacting is one thing, sticking your head up your ass hoping the problem goes away is another - edIII
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