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posted by n1 on Tuesday June 06 2017, @02:32AM   Printer-friendly
from the employees-can't-afford-to-be-customers dept.

Casual dining is in danger — and millennials are to blame

Brands such as TGI Fridays, Ruby Tuesday, and Applebee's have faced sales slumps and dozens of restaurant closures, as casual dining chains have struggled to attract customers and grow sales.

"Casual-dining restaurants face a uniquely challenging market today," Buffalo Wild Wings CEO Sally Smith recently wrote in a letter to shareholders.

According to Smith, these sit-down restaurants' struggles can blamed on the most-frequently besmirched generation: millennials.

"Millennial consumers are more attracted than their elders to cooking at home, ordering delivery from restaurants and eating quickly, in fast-casual or quick-serve restaurants," Smith wrote.

Millenials are too focused on food ordering apps and healthy cuisine.


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  • (Score: 2) by c0lo on Tuesday June 06 2017, @11:09AM (5 children)

    by c0lo (156) Subscriber Badge on Tuesday June 06 2017, @11:09AM (#521257) Journal

    how of it is just interest in slightly cheaper and FASTER places to eat?

    When it gets to cheap and fast, it's not about eating, it's about ingesting some nutrients until you get a proper meal... I guess.

    One reason I remember going out with friends to a "casual dining" restaurant was to hang out. It wasn't about the food. It was about socialization.

    Facebook happened since? A whole generation grown with it already?

    --
    https://www.youtube.com/watch?v=aoFiw2jMy-0 https://soylentnews.org/~MichaelDavidCrawford
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  • (Score: 5, Interesting) by urza9814 on Tuesday June 06 2017, @12:58PM (4 children)

    by urza9814 (3954) on Tuesday June 06 2017, @12:58PM (#521292) Journal

    how of it is just interest in slightly cheaper and FASTER places to eat?

    When it gets to cheap and fast, it's not about eating, it's about ingesting some nutrients until you get a proper meal... I guess.

    That's generally how I feel about the "fast casual" establishments. I swear I can feel the grease coating my throat after I eat at one of those places. I'll stop at a TGI Friday's if I'm stuck in an airport or something but that's about it. Compare that to Chipotle (for example), which is much faster and, while it's still basically fast food, at least it's not so goddamn greasy that it and everything it touches shines like fuckin glass. Even the *bread* at most fast casual places has a greasy sheen to it! And I'm not even talking about health impacts, I just feel disgusting after handling that crap. And then you end up with half a plate of that slop left over 'cause they give you (and charge you for...) a big enough portion to feed a whole goddamn family...they're gross enough the first time, the leftovers certainly don't improve with age. I feel crappy from eating it, I feel crappy from handling it, I feel crappy from throwing half of it away.

    One reason I remember going out with friends to a "casual dining" restaurant was to hang out. It wasn't about the food. It was about socialization.

    Facebook happened since? A whole generation grown with it already?

    Hang out? When there's fifty big screen TVs blaring three different football games at full volume all day and night? I'll stick with the neighborhood pub where you can actually hear the person you're trying to talk to...plus it's in the neighborhood, not a strip mall twenty minutes away, so I can walk there...'cause that kind of "socialization" often includes drinking, and I can't drink if I've gotta drive home. And if I *am* drinking I wanna actually drink BEER, not the pisswater Bud Light crap you'll find at such chains. But ultimately we usually order delivery, sit at home and smoke a bowl -- another thing you can't do at a restaurant. And if we do leave the TV on at least we can watch something decent.

    But fuck man, there are other places where you can go and socialize and share a meal or whatever other than friggin Applebees. The ONLY advantages the fast casual chains have is consistency and recognition...but I can grab my phone and instantly pull up a dozen restaurants that I never knew existed within walking distance of my house...and I can check the menu to see what they have, and check the reviews to see if it's any good, so that chain advantage doesn't mean much these days. These chains aren't daily dining locations, they're for highway off-ramps or airports or train stations. Places where you want something comfortable and recognizable, and don't mind it being overpriced and mediocre.

    And hell, I'd actually be *embarrassed* to take a date to an Applebees. Literally I'd take her to McDonalds before I'd take her to Applebees. At least if you're doing McDonalds there's a goddamn reason; the fast casual chain means you've got the money to go out, you've got transportation to go out (since they're always off some highway near the edge of town) you've got the time to go out...and yet you still failed to find anywhere interesting to go. It says that you can't be bothered to make an effort, you can't be bothered to even lift your phone out of your pocket and open Google. And that you're some kind of hermit that doesn't know your local area and can't be bothered to fake it.

    • (Score: 2) by urza9814 on Tuesday June 06 2017, @01:00PM

      by urza9814 (3954) on Tuesday June 06 2017, @01:00PM (#521294) Journal

      Minor correction...where I said "fast casual" should have just been "casual" I guess by the terminology of this article. Goddamn they're breaking out some fine-grained categories...

    • (Score: 2) by c0lo on Tuesday June 06 2017, @01:49PM (1 child)

      by c0lo (156) Subscriber Badge on Tuesday June 06 2017, @01:49PM (#521318) Journal

      I'll stick with the neighborhood pub where you can actually hear the person you're trying to talk to... And if I *am* drinking I wanna actually drink BEER not the pisswater Bud Light crap

      Atta boy... if they play some jazz at barely audible level, even better.

      And hell, I'd actually be *embarrassed* to take a date to an Applebees.

      Beat me if I understand why. Never been in one, none around for some 10000km+ (green). What's their theme?

      It says that you can't be bothered to make an effort, you can't be bothered to even lift your phone out of your pocket and open Google. And that you're some kind of hermit that doesn't know your local area and can't be bothered to fake it.

      My Nokia feature phone doesn't play well with Google - and gosh it's more complicated than I need from a phone (phone and alarm clock).
      And I know my local area as the back of my palm - no eating place for less than 10 km around, and the closest is a fish-and-chips takeaway; when I bought the home, this was a feature.
      But then, I'm not at an age when people are incline to dating.

      Why am I telling you this? Because it puts the whole thing in perspective: I'm quite comfortable in my skin, if I need to socialize I invite my friends at home or go to their place - happens as often as once every 2 years or so (they live more than 30 km away anyway, some are even on another continents).
      Even Google got bored to trace and second-guess my needs or tastes.

      Compare with yourself: you can go drinking and still walk home inebriated, you are fast to use a smartphone and Google. There may be some differences in personality between us, but for sure growing up (or not) with Google and social media as a daily reality makes a big difference between our lifestyles.

      --
      https://www.youtube.com/watch?v=aoFiw2jMy-0 https://soylentnews.org/~MichaelDavidCrawford
      • (Score: 2) by AthanasiusKircher on Tuesday June 06 2017, @07:55PM

        by AthanasiusKircher (5291) on Tuesday June 06 2017, @07:55PM (#521530) Journal

        And hell, I'd actually be *embarrassed* to take a date to an Applebees.

        Beat me if I understand why. Never been in one, none around for some 10000km+ (green). What's their theme?

        Blah. Yes, that's the theme -- "blah." They serve generic mass-produced American cuisine that's generally not very interesting or outstanding in any way. It's not awful, but generally overpriced considering how boring the cuisine is. (And I have nothing against people who like standard generic "American food," but you can likely find a local non-chain restaurant other than Applebee's that at least has some "character" among similar dishes.)

        Just to give you an anecdote: when I was young, I had a close friend whose (blue-collar) family was really into generic American status symbols. They'd skimp and save money on most everyday stuff, but they had the generic big-screen TV (for that time), stereo system, nice cars, etc. Nothing that made them "stand out" or was unusual -- just the standard American symbols of success. My friend's dream meal for many years was eating the most expensive item on the menu at Applebee's -- a porterhouse steak, I believe.

        Despite what I've just said, I don't really judge people who like Applebee's. Everyone has their own tastes. But I can understand why someone would say it's not a good place to take a date -- because it basically sends a message like, "I can't come up with anything more interesting to do."

    • (Score: 0) by Anonymous Coward on Tuesday June 06 2017, @04:00PM

      by Anonymous Coward on Tuesday June 06 2017, @04:00PM (#521387)

      Hang out? When there's fifty big screen TVs blaring three different football games at full volume all day and night?

      Agreed, I can't even get my wife to go to Buffalo Wild Wings anymore because it is too damn loud to hear each other from across the table.