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from the employees-can't-afford-to-be-customers dept.
Casual dining is in danger — and millennials are to blame.
Brands such as TGI Fridays, Ruby Tuesday, and Applebee's have faced sales slumps and dozens of restaurant closures, as casual dining chains have struggled to attract customers and grow sales.
"Casual-dining restaurants face a uniquely challenging market today," Buffalo Wild Wings CEO Sally Smith recently wrote in a letter to shareholders.
According to Smith, these sit-down restaurants' struggles can blamed on the most-frequently besmirched generation: millennials.
"Millennial consumers are more attracted than their elders to cooking at home, ordering delivery from restaurants and eating quickly, in fast-casual or quick-serve restaurants," Smith wrote.
Millenials are too focused on food ordering apps and healthy cuisine.
(Score: 1) by lcklspckl on Tuesday June 06 2017, @04:54PM
It doesn't help when most "ma and pa" restaurants'/diners' menus consist of Sysco and Food Services of America. Each place has practically the same things which are arranged in a predictable form, i.e. chicken sandwich patty w/pickle and fries. I get practically excited now if I find my food really did have a face and possibly moved about the earth. Gouda cheese? Isn't that "off-catalog", Flo? Must be expensive at the supermart. This is off-topic to chains, but the indie diners have the same issues with boring and quality.