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United Airlines' customer-relations woes continue, this time with a musician attempting to board with her centuries-old violin and being assaulted by a UA employee and having her hand injured.
A professional musician says a United Airlines employee tried to wrestle away her violin after she insisted on carrying the valuable antique onto her flight.
Yennifer Correia wanted to keep the violin, which is hundreds of years old and worth tens of thousands of dollars, with her while flying Sunday from St. Louis to Houston for work, reported KPRC-TV.
Federal law requires airlines to allow musicians to bring their instruments aboard as carry-on luggage, under certain conditions, but Correia said a United supervisor insisted she pay $50 to check in her violin.
"She was rude from the beginning, saying these are the rules — all you can take with you are some personal items on the plane, and the instrument is too big and it's not going to fit," Correia said.
[...] "She proceeded to throw herself on top of my suitcase, so she could take the rest of the sticker from my suitcase," Correia said. "At this point, we're both struggling — pulling the suitcase — and I'm trying to get her not to take the sticker from me."
This comes immediately after an incident where a wheelchair-bound woman was dropped by a UA employee, causing permanent injuries.
(Score: 1, Touché) by Anonymous Coward on Friday June 09 2017, @07:45AM
We need to ban our citizens from travelling! It will help stimulate all levels of the local economy! It will keep those filthy illegal immigrants/terrorists out as all the local housing and jobs will be filled by citizens of the region, who will no longer have the means to move out! It will help quell dissent as protesters will no longer be able to march on the capitals or otherwise cause a commotion outside of their region, allowed better more fine grained media blackouts.
Of course none of this will apply to individuals listed as the board or executive staff of a corporation, or to government employees/political appointees. We can't have anything affecting the bottom line or the safety and security of our nation after all!