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posted by Fnord666 on Thursday July 06 2017, @06:43PM   Printer-friendly
from the retroactive-decisions dept.

The Canadian Broadcasting Corporation reports:

A Halifax [Nova Scotia] man is facing the daunting task of going through almost two decades of email messages after his email provider served notice it was deactivating his account in 30 days because of his email address: noreply@eastlink.ca

"I had it since the late '90s, probably 1998 when I really started getting online," Steve Morshead told CBC News.

"I asked for it, it was available and they gave it to me without hesitation."

He said he picked the handle "noreply" because he wanted an unusual address--and back in the '90s, it was.

Morshead never expected to lose his email address, which he uses for communicating with everyone from friends to banks to lawyers. He is in the process of selling his home and says this couldn't come at a worse time.

[...] "Now, after all these years, 20 years almost, I find it reprehensible they want to pop out of bushes and just give me 30 days to go through 20 years worth of emails and decide what I want to keep," he said.

[...] Morshead did ask the company to transfer the contents from the existing email account to a new one but they said no.

"Just flat no. No offers of help. Just the bullying that 'We're going to do it, you're going to take it. That's it.'"

Also at The Inquirer.


Original Submission

 
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  • (Score: 2) by FatPhil on Friday July 07 2017, @07:58AM (3 children)

    As someone who works for the company that makes the single most popular, and most standards compliant, mail server in the world - there's nothing about noreply that in any way violates even the spirit of 2142.

    The real WTF is the company giving customers email addresses in the same namespace as ones that they would want to reserve for themselves. Clearly separate them and us, and you never need to care what they do.
    --
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  • (Score: 2) by MrGuy on Friday July 07 2017, @03:01PM (1 child)

    by MrGuy (1007) on Friday July 07 2017, @03:01PM (#536131)

    As someone who works for the company that makes the single most popular, and most standards compliant, mail server in the world

    How's working at Microsoft treating you? :)

    • (Score: 2) by FatPhil on Saturday July 08 2017, @08:37AM

      by FatPhil (863) <reversethis-{if.fdsa} {ta} {tnelyos-cp}> on Saturday July 08 2017, @08:37AM (#536473) Homepage
      MS barely registers as a blip on the chart: http://openemailsurvey.org/
      Of course, that measures installations, and some installations (such as google) are larger than others (such as my home server).
      --
      Great minds discuss ideas; average minds discuss events; small minds discuss people; the smallest discuss themselves
  • (Score: 2) by butthurt on Saturday July 08 2017, @08:16PM

    by butthurt (6141) on Saturday July 08 2017, @08:16PM (#536628) Journal

    > As someone who works for the company that makes the single most popular, and most standards compliant, mail server in the world

    Congratulations!

    > there's nothing about noreply that in any way violates even the spirit of 2142.

    The spirit of the RFC, I'd say, is that when one has a domain name, or provides services over the Internet, one should be reachable via e-mail. A "noreply" address implies that messages will be ignored. That can obviously be used in a way that violates the RFC. I didn't say that "noreply" is always a violation. What I tried to say was that if a "noreply" address is used in place of a "list-request" address for a distribution list, that is a violation of the RFC. Are you disagreeing with that? If so, why?

    The real WTF is the company giving customers email addresses in the same namespace as ones that they would want to reserve for themselves. Clearly separate them and us, and you never need to care what they do.

    Without anticipating that noreply@example.com would be something you'd want to reserve, how would you do that? The way that comes to mind is to have an invariant string in the user part of e-mail addresses, like customer_foo@example.com, customer_bar@example.com and so on. That's not a common practice.