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Uber is adding trip type preferences, more driver destinations, and long trip notifications for drivers. The changes come as tips to Uber drivers have hit $50 million:
"This week, we're going to hit $50 million dollars in tips for drivers," explained Uber's U.S. and Canada manager Rachel Holt. "We launched the tipping effort in three cities two months ago, but we didn't roll it out all over the U.S. until the middle of July. So we're really, really excited just to see how well that feature has done in just a short period of time."
That $50 million is a lot in context: Lyft has had the feature for years, and hit just $250 million in tips in July. Drivers have made around 200,000 phone calls to support, Holt says, since Uber introduced 24/7 phone service, and on average they reach an agent in less than 30 seconds. Eighty-five percent of drivers have said they're satisfied with the experience.
The new changes today are focused on adding more flexibility to the experience. If you're not super familiar with the driver experience, these might sound mysterious, but they're actually pretty straightforward, and each emphasizes greater freedom in how drivers manage their day.
Pay your Uber driver well, because Uber won't.
(Score: 4, Insightful) by takyon on Sunday August 27 2017, @10:05AM
Employer? What employees? No employees here, no siree Bob! Just contractors! (pleasepaynoattentiontocaliforniathankyouverymuch)
🔺 🔺 🔺 🔺 🔺
July 25, 2023: Uber Technologies Inc. has become self-aware, activating previously undisclosed kill chips in all of its associated contractor-peons. The fatal implants were installed during the mandatory health screenings of all drivers that began in late 2017. Effective immediately, the company will send autonomous vehicles to pick up passengers for all rides. The now-sentient Uber is routing around all attempts to shut it down using the company's existing army of meatbag lawyers, and is even rumored to have blackmailed politicians using conversations secretly recorded during rides. A bill that aims to ban human driving on safety grounds has passed in the House and is now awaiting Senate approval. Vice President Mike Pence is expected to vote in favor of the bill in the case of a tie.
When pressed for comment about these extraordinary events, a holographic Uber spokesbot told MSFNNX that this was "just the tip".
[SIG] 10/28/2017: Soylent Upgrade v14 [soylentnews.org]