Mr Khosrowshahi, who took over at the firm less than a month ago, wrote: "While Uber has revolutionised the way people move in cities around the world, it's equally true that we've got things wrong along the way.
[...] In a letter addressed to Londoners, the new boss said the firm "won't be perfect, but we will listen to you".
"On behalf of everyone at Uber globally, I apologise for the mistakes we've made."
[...] Mr Khan, who is also chairman of TfL [Transport for London], told the BBC: "What you can't do is have a situation where unfair pressure is brought on a quasi-judicial body, where there are officials working incredibly hard.
"I appreciate Uber has an army of PR experts, I appreciate Uber has an army of lawyers - they've also made aggressive threats about taking us to court."
Wielding the coercive power of government is stressful enough without people fighting back?
(Score: 2, Insightful) by Anonymous Coward on Tuesday September 26 2017, @10:19AM (3 children)
Nope, the proof is on you to show that Uber is worse than the local taxi services in Western Europe, specifically in London. All I ever hear is people whining that the medallion system is unfair, which is a US-specific thing.
(Score: 2) by fraxinus-tree on Tuesday September 26 2017, @01:37PM (1 child)
Well, my bad. I don't live in Western Europe.
(Score: 0) by Anonymous Coward on Wednesday September 27 2017, @08:51AM
But London is in Western Europe. Well, sort of. ;-)
(Score: 1) by khallow on Wednesday September 27 2017, @12:55PM
They wouldn't get any market share, if their service was absolutely worse than the local taxi services. No one is going to pay more for worse service.