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posted by Fnord666 on Friday September 29 2017, @03:03PM   Printer-friendly
from the have-a-seat dept.

DirecTV is allowing at least some customers to cancel subscriptions to its Sunday Ticket package of NFL games and obtain refunds, if they cite players' national anthem protests as the reason for discontinuing service, customer service representatives said Tuesday.

Under Sunday Ticket's regular policy, refunds are not to be given once the season is underway. But the representatives said they are making exceptions this season -- which began in September -- because of the controversy over the protests, in which players kneel or link arms during the national anthem.

Spokesmen for DirecTV-parent AT&T Inc. (T) and the National Football League declined to comment.

http://www.foxbusiness.com/markets/2017/09/26/directv-allows-some-nfl-refunds-after-anthem-controversy.html


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  • (Score: 4, Insightful) by The Mighty Buzzard on Friday September 29 2017, @04:02PM (14 children)

    by The Mighty Buzzard (18) Subscriber Badge <themightybuzzard@proton.me> on Friday September 29 2017, @04:02PM (#574878) Homepage Journal

    You're not terribly bright, are you? There's an old phrase that goes "the customer is always right". Anyone who ignores it better have a monopoly on a need rather than a desire, contract or no contract.

    --
    My rights don't end where your fear begins.
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  • (Score: 0, Flamebait) by Anonymous Coward on Friday September 29 2017, @04:06PM (3 children)

    by Anonymous Coward on Friday September 29 2017, @04:06PM (#574883)

    nope it's "buyer beware" try again buzzhead

    • (Score: 4, Funny) by The Mighty Buzzard on Friday September 29 2017, @04:09PM (2 children)

      by The Mighty Buzzard (18) Subscriber Badge <themightybuzzard@proton.me> on Friday September 29 2017, @04:09PM (#574886) Homepage Journal

      Except it's obviously not if they're giving out refunds, is it?

      --
      My rights don't end where your fear begins.
      • (Score: 1, Insightful) by Anonymous Coward on Friday September 29 2017, @04:54PM

        by Anonymous Coward on Friday September 29 2017, @04:54PM (#574916)

        Can't help it if they're not following the rules

      • (Score: 1, Interesting) by Anonymous Coward on Saturday September 30 2017, @01:44AM

        by Anonymous Coward on Saturday September 30 2017, @01:44AM (#575149)

        What's obvious is that NFL Sunday ticket is a loss leader for DirecTV, hence the refunds.

  • (Score: 3, Insightful) by Anonymous Coward on Friday September 29 2017, @04:38PM (2 children)

    by Anonymous Coward on Friday September 29 2017, @04:38PM (#574907)

    You're not terribly bright, are you?

    Says the 2 lumen red LED.

    There's an old phrase that goes "the customer is always right".

    Emphasis added by me. That stopped applying to businesses when oligopoly became the norm and competition was something to be driven off by the politicians the businesses paid for.

    Anyone who ignores it better have a monopoly on a need rather than a desire,

    Oligopoly is just as good as monopoly. Oh, wait, they have that. Also, to businesses, there's not much difference between a need and a desire. In their eyes the two are identical.

    contract or no contract.

    So contract law means nothing to you? At least you warn people up front that you're dishonest and they should never sign a contract with you because you'll just disregard it if you ever feel like it. Thanks for that.

    • (Score: 5, Insightful) by The Mighty Buzzard on Friday September 29 2017, @05:00PM (1 child)

      by The Mighty Buzzard (18) Subscriber Badge <themightybuzzard@proton.me> on Friday September 29 2017, @05:00PM (#574921) Homepage Journal

      That stopped applying to businesses when...

      Obviously not since it just happened.

      So contract law means nothing to you?

      A contract is an agreement between two parties. If both parties desire it to change, it changes. I know it butthurts you but you're just going to have to learn to live with that, it happens a lot in life.

      --
      My rights don't end where your fear begins.
      • (Score: 2, Insightful) by Anonymous Coward on Friday September 29 2017, @07:39PM

        by Anonymous Coward on Friday September 29 2017, @07:39PM (#575011)

        If both parties desire it to change, it changes.

        Pray they don't change it further... plus ça change...

        Being that the NFL plays a major role in American propaganda, I can understand why they might want to treat these players worse than the ones who drive drunk/high, shoot at people, beat their wives/girlfriends... Maybe the NFL should just use prisoners. Most of the players got a foot in jail (the other one in the grave) already anyway. I watch when they steal the ball right out of a guy's hands. Looks exactly like a purse snatching. I can't wait until they allow the players to exercise their 2nd Amendment rights during the game. And it'll make it more authentic if they wore hoodies instead of those helmets that make them look like Gay Speed Racer in spandex.

  • (Score: 2, Informative) by Anonymous Coward on Friday September 29 2017, @04:39PM (4 children)

    by Anonymous Coward on Friday September 29 2017, @04:39PM (#574909)

    You're not terribly bright, are you? There's an old phrase that goes "the customer is always right".

    Speaking of dimness, there's another old phrase that's appropriate: "you can't fix stupid". If you had any experience on the other side of the counter, you would know full well that the customer is far from always right. All too often, the customer is a liar, a cheat, a complete idiot or simply has unrealistic expectations. If you stick to the ass-kissing "customer is always right" aphorism, you'll end up with a business that's in the toilet.

    "Boo-hoo, my feelings are hurt because I don't like the fact that some people are daring to draw attention to power-abusing scumbags" is not a valid reason to break a contract with your local cable monopoly.

    • (Score: 3, Insightful) by The Mighty Buzzard on Friday September 29 2017, @05:05PM (3 children)

      by The Mighty Buzzard (18) Subscriber Badge <themightybuzzard@proton.me> on Friday September 29 2017, @05:05PM (#574923) Homepage Journal

      Thank you for providing a fine example of caring more about the virtue signaling of a protest than its message being well conveyed. Congratulations on being part of the reason nothing you say ever gets listened to outside of people who already agree with you.

      --
      My rights don't end where your fear begins.
      • (Score: 3, Insightful) by Anonymous Coward on Friday September 29 2017, @05:41PM (2 children)

        by Anonymous Coward on Friday September 29 2017, @05:41PM (#574950)

        Congratulations on being part of the reason nothing you say ever gets listened to outside of people who already agree with you.

        Aside from the grammatically strange structure, your school yard "well no one likes you!" mentality says a lot about where you're coming from.

        • (Score: 3, Disagree) by Phoenix666 on Friday September 29 2017, @07:20PM (1 child)

          by Phoenix666 (552) on Friday September 29 2017, @07:20PM (#575003) Journal

          You are implicitly conflating the people upset with the NFL protests over the anthem with an endorsement of police brutality, because it's convenient for your frame of those NFL fans as "bad guys." I don't think that being upset with the players for not standing during the national anthem does link to an endorsement of cops murdering minorities. There may be some who fall into the intersection of those two sets of people, but not necessarily all or even most.

          See, white supremacists cheer when cops murder blacks and Latinos. That's vile.

          Other people see what the players and NFL owners doing as flipping the bird to the fans who paid money to watch them play football, not get a political lesson. Furthermore, it has been long practice that even if you don't want to place your hand over your heart, that you should at least stand out of respect. So kneeling or staying seated is a certain clear sign of disrespect. I have never put my hand over my heart during the anthem nor said the pledge of allegiance as an adult because the country I would respect and pledge allegiance to died when I was young. I always do stand, though, because I want to show respect for those who don't feel that way (yet?).

          Now, I don't personally care if the NFL players are disrespecting the country or not. It's their right. But they should not think they get to express that consequence free. Nobody's going to put them in jail for it, nor should they, but neither should the fans be obligated to endorse what they're saying by continuing to give them money. Nor is the President obligated to say nothing when he disagrees with what the players are doing. He too has the right to free speech.

          The only thing that irks me about what the NFL is doing is that they think they have the right to engage in political statements on the job and face no consequences, when anybody else would be fired for doing the same. Go ahead, walk into your next scoping meeting with a client and treat them to your theories on why Trump is the greatest thing ever and see how long it takes before your ass is fired.

          --
          Washington DC delenda est.
          • (Score: 2) by c0lo on Saturday September 30 2017, @07:53AM

            by c0lo (156) Subscriber Badge on Saturday September 30 2017, @07:53AM (#575222) Journal

            Other people see what the players and NFL owners doing as flipping the bird to the fans who paid money to watch them play football, not get a political lesson.

            Were those "other people" deprived from the "watching football" part?
            Is there in any contract those "other people" signed anything to say "they'll watch football and nothing but football"?
            Are the players allowed to "express" nothing but football, anything else is banned for them?

            --
            https://www.youtube.com/watch?v=aoFiw2jMy-0 https://soylentnews.org/~MichaelDavidCrawford
  • (Score: 2) by http on Friday September 29 2017, @10:42PM

    by http (1920) on Friday September 29 2017, @10:42PM (#575114)

    Wait, I thought it was "a free market is only possible when contracts are voluntary". So confused now, did the NFL rep hold a knife to their throats as they signed up? Or email threats against family members?

    --
    I browse at -1 when I have mod points. It's unsettling.
  • (Score: 2) by c0lo on Saturday September 30 2017, @01:39AM

    by c0lo (156) Subscriber Badge on Saturday September 30 2017, @01:39AM (#575148) Journal

    As much as I like the idea of chivalry, jousting and duels as a way to resolve issues of honour, there's no going back to it.
    The point: "the customer" was replaced with "the consumer", about the same time the"hacker" meaning was replaced with the "cracker" one. Is there a way to go back to the situation before?

    --
    https://www.youtube.com/watch?v=aoFiw2jMy-0 https://soylentnews.org/~MichaelDavidCrawford