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DirecTV is allowing at least some customers to cancel subscriptions to its Sunday Ticket package of NFL games and obtain refunds, if they cite players' national anthem protests as the reason for discontinuing service, customer service representatives said Tuesday.
Under Sunday Ticket's regular policy, refunds are not to be given once the season is underway. But the representatives said they are making exceptions this season -- which began in September -- because of the controversy over the protests, in which players kneel or link arms during the national anthem.
Spokesmen for DirecTV-parent AT&T Inc. (T) and the National Football League declined to comment.
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DirecTV Allows Some NFL Refunds After Anthem Controversy
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For recreational use only.
(Score: 2, Informative) by Anonymous Coward on Friday September 29 2017, @04:39PM (4 children)
Speaking of dimness, there's another old phrase that's appropriate: "you can't fix stupid". If you had any experience on the other side of the counter, you would know full well that the customer is far from always right. All too often, the customer is a liar, a cheat, a complete idiot or simply has unrealistic expectations. If you stick to the ass-kissing "customer is always right" aphorism, you'll end up with a business that's in the toilet.
"Boo-hoo, my feelings are hurt because I don't like the fact that some people are daring to draw attention to power-abusing scumbags" is not a valid reason to break a contract with your local cable monopoly.
(Score: 3, Insightful) by The Mighty Buzzard on Friday September 29 2017, @05:05PM (3 children)
Thank you for providing a fine example of caring more about the virtue signaling of a protest than its message being well conveyed. Congratulations on being part of the reason nothing you say ever gets listened to outside of people who already agree with you.
My rights don't end where your fear begins.
(Score: 3, Insightful) by Anonymous Coward on Friday September 29 2017, @05:41PM (2 children)
Aside from the grammatically strange structure, your school yard "well no one likes you!" mentality says a lot about where you're coming from.
(Score: 3, Disagree) by Phoenix666 on Friday September 29 2017, @07:20PM (1 child)
You are implicitly conflating the people upset with the NFL protests over the anthem with an endorsement of police brutality, because it's convenient for your frame of those NFL fans as "bad guys." I don't think that being upset with the players for not standing during the national anthem does link to an endorsement of cops murdering minorities. There may be some who fall into the intersection of those two sets of people, but not necessarily all or even most.
See, white supremacists cheer when cops murder blacks and Latinos. That's vile.
Other people see what the players and NFL owners doing as flipping the bird to the fans who paid money to watch them play football, not get a political lesson. Furthermore, it has been long practice that even if you don't want to place your hand over your heart, that you should at least stand out of respect. So kneeling or staying seated is a certain clear sign of disrespect. I have never put my hand over my heart during the anthem nor said the pledge of allegiance as an adult because the country I would respect and pledge allegiance to died when I was young. I always do stand, though, because I want to show respect for those who don't feel that way (yet?).
Now, I don't personally care if the NFL players are disrespecting the country or not. It's their right. But they should not think they get to express that consequence free. Nobody's going to put them in jail for it, nor should they, but neither should the fans be obligated to endorse what they're saying by continuing to give them money. Nor is the President obligated to say nothing when he disagrees with what the players are doing. He too has the right to free speech.
The only thing that irks me about what the NFL is doing is that they think they have the right to engage in political statements on the job and face no consequences, when anybody else would be fired for doing the same. Go ahead, walk into your next scoping meeting with a client and treat them to your theories on why Trump is the greatest thing ever and see how long it takes before your ass is fired.
Washington DC delenda est.
(Score: 2) by c0lo on Saturday September 30 2017, @07:53AM
Were those "other people" deprived from the "watching football" part?
Is there in any contract those "other people" signed anything to say "they'll watch football and nothing but football"?
Are the players allowed to "express" nothing but football, anything else is banned for them?
https://www.youtube.com/watch?v=aoFiw2jMy-0 https://soylentnews.org/~MichaelDavidCrawford