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posted by martyb on Thursday October 19 2017, @06:53AM   Printer-friendly
from the it-ain't-just-synergy dept.

The concept of "collective intelligence" is simple — it asserts that if a team performs well on one task, it will repeat that success on other projects, regardless of the scope or focus of the work. While it sounds good in theory, it doesn't work that way in reality, according to an Iowa State University researcher.

Marcus Credé, an assistant professor of psychology, says unlike individuals, group dynamics are too complex to predict a team's effectiveness with one general factor, such as intelligence. Instead, there are a variety of factors — leadership, group communication, decision-making skills —that affect a team's performance, he said.

Anita Woolley's research supporting collective intelligence quickly gained traction in the business world when it was first introduced in 2010. The attention was not surprising to Credé. Because organizations rely heavily on group work, managers are always looking for a "silver bullet" to improve team performance, he said. However, after re-analyzing the data gathered by Woolley and her colleagues, Credé and Garett Howardson, an assistant professor at Hofstra University, found the data didn't support the basic premise of collective intelligence. Their work is published in the Journal of Applied Psychology.

[Source]: You would not ask a firefighter to perform open-heart surgery

[Abstract]: The structure of group task performance—A second look at "collective intelligence": Comment on Woolley et al. (2010).

Do you agree with this premise?


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  • (Score: 0) by Anonymous Coward on Thursday October 19 2017, @06:59PM

    by Anonymous Coward on Thursday October 19 2017, @06:59PM (#584751)

    The question is not whether team work works, but whether the result of a team is substantially different than the sum of its parts. Imagine your skill can somehow be measured to be an 8 and your wife's a 6. Would you two then perform better than two 9s working together?

    That is what "collective intelligence" is fundamentally asking. Is a team mostly just the sum of its parts, or can it somehow become radically different? Companies want to believe the latter as it justifies hiring low skill and low wage employees. Any problems can then be blamed not on you choosing to hire subpar individuals, but completely unpredictable and unfortunate lock that the subpar individuals you chose didn't mesh to create the correct "collective intelligence." Bring in some more and roll the dice again. You'll win, some day.