"A Thai Airways passenger said he was charged a $94 fee at the airport for a name change because the online booking system would not let him type his full name.
The passenger, whose name was not shared, said when he went to purchase his ticket on the Thai Airways website, his full last name would not fit in the name field. The name field only allows 25 characters for surname. The passenger tried shortening his name on the website and was finally able to buy tickets for himself and his family, the Bangkok Post reported."
Traveler charged extra booking fee for having a long last name
I think that computers have complicated lives very greatly.
(Score: 2) by requerdanos on Saturday May 12 2018, @01:39PM
Your strawman was:
The linked article actually says:
"Try to make less wrong assumptions" is good advice, whereas you claim (or believe? maybe you didn't read it) that it's a rant about supporting everybody.
It's information you can draw on to help avoid problems (that would have helped in the case of TFA).