Stories
Slash Boxes
Comments

SoylentNews is people

posted by mrpg on Saturday May 12 2018, @01:32AM   Printer-friendly
from the sorry-surnames-must-have-between-8-and-10-letters dept.

"A Thai Airways passenger said he was charged a $94 fee at the airport for a name change because the online booking system would not let him type his full name.

The passenger, whose name was not shared, said when he went to purchase his ticket on the Thai Airways website, his full last name would not fit in the name field. The name field only allows 25 characters for surname. The passenger tried shortening his name on the website and was finally able to buy tickets for himself and his family, the Bangkok Post reported."

Traveler charged extra booking fee for having a long last name

I think that computers have complicated lives very greatly.


Original Submission

 
This discussion has been archived. No new comments can be posted.
Display Options Threshold/Breakthrough Mark All as Read Mark All as Unread
The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
  • (Score: 3, Insightful) by requerdanos on Saturday May 12 2018, @01:43PM (1 child)

    by requerdanos (5997) Subscriber Badge on Saturday May 12 2018, @01:43PM (#678814) Journal

    There is nothing monstrous about that.

    It's monstrous to saddle the kid with such an annoying-to-use name.

    Perhaps, but the kid's name is likely normal-sounding and completely non-annoying.

    The intersection of the culture in which that's true, and the up-and-coming global information systems culture, means that a pretty normal, unexceptional (if uncommon) name gives IT a challenge in the case of short-to-medium length data fields.

    Making it worse was their reaction. "We suck, so that's going to cost you $94."

    Starting Score:    1  point
    Moderation   +1  
       Insightful=1, Total=1
    Extra 'Insightful' Modifier   0  
    Karma-Bonus Modifier   +1  

    Total Score:   3  
  • (Score: 2) by unauthorized on Saturday May 12 2018, @11:31PM

    by unauthorized (3776) on Saturday May 12 2018, @11:31PM (#678973)

    Perhaps, but the kid's name is likely normal-sounding and completely non-annoying.

    Until it comes time to write it down.