"A Thai Airways passenger said he was charged a $94 fee at the airport for a name change because the online booking system would not let him type his full name.
The passenger, whose name was not shared, said when he went to purchase his ticket on the Thai Airways website, his full last name would not fit in the name field. The name field only allows 25 characters for surname. The passenger tried shortening his name on the website and was finally able to buy tickets for himself and his family, the Bangkok Post reported."
Traveler charged extra booking fee for having a long last name
I think that computers have complicated lives very greatly.
(Score: 2) by RedIsNotGreen on Saturday May 12 2018, @03:05PM (1 child)
Data storage is not free, if you want to have a long last name, you have to pay for it. Otherwise people will start having last names 200, 300, 1000000 characters long, who's to stop them? Russia and China will be all over this hole if it's not closed as soon as possible.
(Score: 0) by Anonymous Coward on Sunday May 13 2018, @11:25AM
It may not be free, but these days it's cheap as dirt. Yes, you have to settle at some length, but 25 characters is ridiculously low. I could recall one instance of a longer last name [wikipedia.org] even right from my head (I had to count to make sure it's really more than 25 — a few others that came to my mind were slightly below that point — but that's the only effort I had to make).